Responsible for managing and maintaining data across multiple systems to support governance and business process activities, ensuring data integrity, accuracy, and timeliness of all deliverables. Designs, builds, and maintains dashboards and reports using Power BI and other visualization tools to provide visibility into program health, compliance metrics, and operational performance. Develops and manages SharePoint-based solutions including sites, lists, libraries, document management structures, and workflow automations using Power Automate and Power Apps. Supports the Program Manager in planning, tracking, and coordinating governance and business process initiatives across cross-functional teams. Communicates with stakeholders across functions and levels to share information, obtain input, and support decision-making; obtains stakeholder engagement to ensure end products or processes solve business problems. Gathers requirements from stakeholders to design and deliver tools, reports, and process solutions; works on requirements planning, elicitation, and management to ensure they meet demands of key stakeholders. Evaluates and implements emerging technologies, including AI-powered tools, to enhance team productivity, streamline operations, and reduce manual effort. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives; develops mechanisms for monitoring project progress and for intervention and problem solving. Creates and maintains documentation for all solutions including user guides, system configurations, and standard operating procedures; prepares materials for governance reviews and leadership meetings. Maintains project schedules, action item trackers, decision logs, and status reports; monitors progress from initiation through delivery and escalates issues as appropriate.
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Job Type
Full-time
Career Level
Senior