Senior ISC IT Manager - Grand Rapids
About The Position
The Senior IT Leader for Grand Rapids provides strategic technology leadership and operational excellence across Trane Technologies’ multi-facility manufacturing campus in Grand Rapids, Michigan, within the Commercial HVAC Americas strategic business unit. The role serves as a trusted advisor to the Operations Leader and Plant Staff, directs the site IT team, aligns operational technology with long-term business goals, and champions digital factory initiatives. It connects plant operations with SBU IT, enterprise architecture, and shared services teams, and supports campus expansion by scaling digital infrastructure, modernizing manufacturing execution systems, strengthening OT cybersecurity, and advancing productivity and safety. The role partners with plant and business leaders to develop and execute a three- to five-year technology roadmap; leads technology investment governance; and oversees site IT service delivery, incident response, resiliency, and disaster recovery. It drives smart factory initiatives and enterprise system deployments, including ERP, MES, and product lifecycle systems, and enables shop-floor connectivity and operational analytics. The position also oversees industrial cybersecurity, IT/OT lifecycle and asset standards, Lean continuous improvement, budgets, vendor contracts, and license compliance. Occasional travel across North American sites is required (5–15%). The role is on-site five days per week.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Operations Management, or a related technical field.
- 15 or more years of progressive IT experience.
- At least 5 years of experience in a discrete manufacturing, industrial, or smart factory environment.
- At least 8 years of direct people leadership experience, with a record of building, coaching, and inspiring technical teams.
- Deep experience with MES, industrial automation, shop-floor traceability, inventory management/WMS, and quality inspection systems.
- Demonstrated commitment to safe work in industrial machinery environments and adherence to environmental, health, and safety protocols.
- Ability to travel occasionally (5–15%) across North American sites.
- Work on-site five days per week.
Nice To Haves
- Master’s degree in business administration or technology management.
- Experience with Oracle ERP and Dassault Systèmes DELMIA Apriso MES, or equivalent modern MES.
- Experience leading Industry 4.0 or Digital Factory transformations, machine connectivity such as OPC UA or MQTT, and automated guided vehicles or robotics.
- Application of Lean or Six Sigma methodologies; Lean Green Belt or Black Belt certification is an asset.
- Understanding of industrial network segmentation and Purdue Model security architecture.
- PMP, ITIL v4, CISSP, or equivalent operational credentials.
Responsibilities
- Partner with the Grand Rapids Plant Director, Operations Leadership, and SBU IT executives to shape and execute a three- to five-year technology roadmap supporting capacity growth, operational efficiency, and sustainability targets.
- Serve as the principal technology advisor and primary escalation point for plant IT/OT systems, major incident management, and business continuity across the campus.
- Lead governance and demand management to prioritize capital and operational technology investments, system enhancements, and facility initiatives.
- Direct, mentor, and develop the site IT team, and manage technical partner engagements and service-level agreements.
- Ensure uptime, reliability, and resiliency for manufacturing, assembly lines, testing chambers, warehousing, and quality systems.
- Lead incident response, root cause analysis, and disaster recovery planning for campus compute, network, and industrial edge architectures.
- Champion Industry 4.0 and Smart Factory initiatives, including MES, automated material handling, IoT sensor integration, and predictive maintenance tools.
- Direct campus execution and governance for enterprise system rollouts, including Oracle ERP, MES platforms, and product lifecycle systems.
- Drive shop-floor data architecture, machine-to-system integrations, and real-time operational analytics.
- Partner with Enterprise Information Security to implement industrial cybersecurity frameworks across SCADA, PLC, and plant network environments.
- Maintain software lifecycle, patch management, and asset configuration standards across enterprise IT and manufacturing OT networks.
- Apply Lean manufacturing principles to IT service management and digital operational workflows.
- Sponsor and participate in Rapid Improvement Events, Value Stream Mapping, and business process re-engineering efforts.
- Oversee site IT operational budgets, hardware and software asset management, vendor contracts, and license compliance.
- Travel occasionally (5–15%) across North American sites for regional coordination, strategic workshops, or peer plant reviews.
Benefits
- Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
