Senior ISC IT Manager - Grand Rapids

Trane Technologies•Grand Rapids, MI

7d•Onsite

About The Position

The Senior IT Leader – Grand Rapids is responsible for providing strategic technology leadership and operational excellence across our multi-facility manufacturing campus in Grand Rapids, Michigan, within the Commercial HVAC Americas strategic business unit (SBU). Serving as a trusted advisor to the Operations Leader and Plant Staff, the Senior IT Leader directs the local site IT team, aligns operational technology with long-term business goals, and champions digital factory initiatives. This role acts as a primary liaison connecting plant operations, SBU IT, enterprise architecture, and shared services teams. As Grand Rapids continues its rapid expansion to meet growing demand for mission-critical and data-center cooling solutions, the Senior IT Leader plays a pivotal role in scaling digital infrastructure, modernizing manufacturing execution systems (MES), fortifying OT cybersecurity, and driving lean productivity and safety across the campus.

Requirements

Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Operations Management, or related technical field is required.
15+ years of progressive IT experience, including a minimum of 5+ years in a discrete manufacturing, industrial, or smart factory environment.
8+ years of direct people leadership experience, demonstrating a strong track record of building, coaching, and inspiring technical teams.
Deep experience with manufacturing execution systems (MES), industrial automation, shop-floor traceability, inventory management/WMS, and quality inspection systems.
Demonstrated commitment to working safely in industrial machinery environments and upholding environmental, health, and safety (EHS) protocols.

Nice To Haves

Master’s Degree (MBA or MS in Technology Management) is preferred.
Experience with enterprise platforms such as Oracle ERP and Dassault Systèmes DELMIA Apriso MES (or equivalent modern MES).
Practical experience leading Industry 4.0 / Digital Factory transformations, machine connectivity (OPC UA, MQTT), and automated guided vehicles (AGVs) or robotics.
Proven application of Lean / Six Sigma methodologies (Lean Green Belt or Black Belt certification is an asset).
Understanding of industrial network segmentation and Purdue Model security architecture.
Industry certifications such as PMP, ITIL v4, CISSP, or equivalent operational credentials.
Ability to travel occasionally (5–15%) across North American sites for regional coordination, strategic workshops, or peer plant reviews.

Responsibilities

Partner closely with the Grand Rapids Plant Director, Operations Leadership, and SBU IT executives to shape and execute a 3- to 5-year technology roadmap supporting site capacity growth, operational efficiency, and sustainability targets.
Serve as the principal technology advisor and primary escalation point for all plant IT/OT systems, major incident management, and business continuity across the campus.
Lead governance and demand management processes to prioritize capital (CapEx) and operational (OpEx) technology investments, system enhancements, and facility initiatives.
Direct, mentor, and develop a high-performing site IT team while managing onshore/offshore technical partner engagements and service-level agreements.
Ensure maximum uptime, reliability, and resiliency for mission-critical manufacturing, assembly lines, testing chambers, warehousing, and quality systems.
Lead incident response, root cause analysis (RCA), and disaster recovery planning for all campus compute, network, and industrial edge architectures.
Champion Industry 4.0 and Smart Factory initiatives, including advanced manufacturing execution systems (MES), automated material handling, IoT sensor integration, and predictive maintenance tools.
Direct campus execution and governance for enterprise system rollouts, including ERP systems (Oracle), MES platforms (e.g., DELMIA Apriso), and product lifecycle systems.
Drive shop-floor data architecture, machine-to-system integrations, and real-time operational analytics to enable data-driven decision-making.
Partner with Enterprise Information Security to implement robust industrial cybersecurity frameworks (e.g., NIST CSF, IEC 62443) across SCADA, PLC, and plant network environments.
Maintain rigorous software lifecycle, patch management, and asset configuration standards across both enterprise IT and manufacturing OT networks.
Apply Lean manufacturing principles (Standard Work, 5S, MDI, waste elimination) across IT service management and digital operational workflows.
Actively sponsor and participate in Rapid Improvement Events (RIEs), Value Stream Mapping (VSM), and business process re-engineering efforts across the plant.
Oversee site IT operational budgets, hardware/software asset management, vendor contracts, and license compliance.

Benefits

Health insurance
Holistic wellness programs with generous incentives
Family building benefits include fertility coverage and adoption/surrogacy assistance.
Up to 15 vacation days
Paid holidays
Sick leave
Additional options to support volunteer and parental leave.
401K match
Educational and training opportunities through company programs
Tuition assistance
Student debt support