Senior Investigator

Fidelity•Westlake, TX

About The Position

As a Senior Investigator on Fidelity’s Background Investigations team, you will work in a collaborative, fast-paced environment, providing comprehensive global background vetting of new hires and other investigative capabilities. Training will be provided on conducting investigations, interviewing, and briefings. The role focuses on overseeing a team of investigators conducting post-hire investigations and applying investigative knowledge and expertise to a range of matters, including working with Internal Investigations and other business partners on escalated or sensitive issues. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Some roles and locations currently require 100% onsite presence, while others require less; expectations may evolve during the rollout. This transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Applicable laws and regulations may restrict Fidelity from hiring or associating with individuals with certain criminal histories.

Requirements

  • 7–10 years of experience in law enforcement, investigations, security, risk, HR, or a similar field.
  • Demonstrated expertise in, or desire to learn, investigative analysis and techniques.
  • Effective written and verbal communication skills.
  • Analytical abilities, including working across data sets, identifying patterns, and interpreting findings.
  • Comfort working across teams or groups and exceptional relationship management skills.
  • Strong leadership and operational process management skills.
  • Ability to work independently and under pressure while handling multiple tasks and priorities.
  • Ability to quickly master and navigate sensitive organizational matters.
  • Bachelor’s degree or equivalent degree.

Responsibilities

  • Provide leadership and manage post-hire investigations.
  • Drive operational excellence.
  • Partner closely with key stakeholders across the firm.
  • Implement transformational upgrades to modernize the team’s processes and technology.
  • Oversee a team of investigators conducting post-hire investigations.
  • Work with Internal Investigations and other business partners on escalated or sensitive issues.
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