Senior Investigator

Goodwill Industries of Orange County CA • Santa Ana, CA

50d • $77,605 - $83,824

About The Position

The Senior Investigator provides guidance and direction to employees and Management in the areas of Asset Protection, Safety, Regulatory Compliance, Security and Safety of Team members and guests. The Senior Investigator trains, implements, and ensures compliance to single or multi-location loss prevention programs, policies and programs. Position is also responsible for the security of the company’s employees, clients, and property through sound security practices and procedures. The Senior Investigator is accountable for providing a Secure and Safe environment for our customers, visitors, and employees. The Senior Investigator assists in building partnerships by helping management and employees understand policy and strategy to ensure consistent and standard execution of Company initiatives. The goal of this position is to build partnerships and support of the Asset Protection and Safety programs that are appropriately balanced between business objectives and effective human relations. This will help ensure the continued fiscal success of the Company, as well as the satisfaction of its guests and employees.

Requirements

• Ability to work independently with minimum supervision.
• Flexible and adaptable in handling Asset Prevention and Safety matters 24 hours a day.
• Excellent writing skills.
• PC proficiency in MS Office.
• Excellent interpersonal and communication skills in order to interact with all levels of management, employees, guests, security agencies, law enforcement and the general public.
• Extensive knowledge of current laws relating to security and asset protection issues as they affect employer/employees, customers, contractors and others who have contact with or do business with the organization.
• Must have a valid CA driver’s license and proof of liability insurance.
• Ongoing safe driving record with no traffic violations under DMV including SAMBA data source.
• Required to notify Risk Management/Asset Protection of any incurred DMV infractions that may impact ability to drive on company business.

Nice To Haves

• Bachelor’s degree in related field preferred or equivalent work experience/education combined.
• Two years’ experience in security with multiple locations, asset protection/loss prevention, inventory control, point of sale, and investigative services preferred.
• Certified by Wicklander-Zulawski in Basic and Advanced interview courses preferred.
• Three-plus years’ experience with multiple locations, inventory control, and point of sale preferred.

Responsibilities

• Provides guidance and direction to employees and Management in the areas of Asset Protection, Safety, Regulatory Compliance, Security and Safety of Team members and guests.
• Trains, implements, and ensures compliance to single or multi-location loss prevention programs, policies and programs.
• Responsible for the security of the company’s employees, clients, and property through sound security practices and procedures.
• Accountable for providing a Secure and Safe environment for our customers, visitors, and employees.
• Assists in building partnerships by helping management and employees understand policy and strategy to ensure consistent and standard execution of Company initiatives.
• Builds partnerships and support of the Asset Protection and Safety programs that are appropriately balanced between business objectives and effective human relations.

What This Job Offers

• Career Level: Senior