Senior Internship Coordinator, MGB Youth Programs

Mass General Brigham•Boston, MA

10d•Hybrid

About The Position

Responsible for designing, implementing, and overseeing internship programs within Mass General Brigham’s Youth Programs, with the goal of enhancing the skills, knowledge, and professional growth of students. This position is dedicated to developing and supporting internship opportunities specific to all Edward M. Kennedy Academy for Health Careers (EMK) students, including those who have developed deep healthcare skills and industry-recognized certifications as part of their healthcare-focused Career and Technical Education (CTE) program. This position works closely with MGB clinical and clinical education staff, as well as EMK students, school staff, and community partners to strengthen connections between the classroom and healthcare careers. In support of these efforts, this position coordinates key components of the Academic Year Internship Program and Summer Jobs Program, including recruitment, onboarding, student support, internship placements, supervisor communication, and data tracking. The position also works on multiple team projects simultaneously.

Requirements

Bachelor’s degree in Education, Science, Human Resources Management or a related field. Equivalent work experience may be considered in place of formal education.
5-7 years of experience in youth development, education, workforce development, or community engagement.
Experience working with diverse populations and historically underrepresented communities strongly preferred.
Knowledge of Boston-area schools, and youth-serving organizations preferred.
Knowledge and/or experience with entry-level healthcare roles
Familiarity with instructional design principles to create effective training materials and programs.
Strong project management skills, including planning, execution, prioritization, delegation, monitoring, and reporting across multiple responsibilities.
Excellent written and verbal communication skills, with the ability to collaborate effectively across departments, trainers, external partners, and diverse stakeholders.
Ability to analyze training needs, assess program effectiveness, and make data-driven decisions to improve outcomes.
Demonstrated commitment to serving and supporting the diverse communities of Boston.
Proficiency in Microsoft Office, database systems, and comfort learning new technology tools.

Responsibilities

Develop and design workforce development programs that align with the organization's strategic goals, taking into account the specific needs of different departments and roles.
Create comprehensive training curricula, incorporating a mix of in-person workshops, e-learning modules, on-the-job training, and external training opportunities.
Organize and deliver training sessions, workshops, and seminars for students and supervisors.
Work closely with department supervisors, HR, and training staff to ensure that workforce development efforts are coordinated and effective.
Regularly assess the effectiveness of the internships through metrics, feedback, and performance data.
Support all phases of the Academic Year Internship Program and Summer Jobs recruitment cycle, including outreach to schools/community partners, alumni communication, application review, and interview coordination.
Coordinate and support all onboarding activities, including orientation, communication of expectations, preparation of materials, and timely completion of required documentation.
Serve as a liaison between the Edward M. Kennedy Academy and the MGB Youth Programs team to ensure a smooth onboarding process for participating students.
Coordinate internship placement logistics by reviewing student interests/strengths, collaborating with supervisors, and ensuring all placements align with program guidelines.
Serve as the primary point of contact for internship supervisors, maintaining communication, addressing issues, and offering guidance for a positive student and department experience.
Provide ongoing advising and support through regular check-ins, goal setting, and connecting students to resources that promote success in internship placements.
Promote an inclusive, supportive, and strength-based environment for all students.
Participate in evening and weekend events and activities as needed.
Perform other duties as assigned to support the success of MGB Youth Programs and comply with all policies and standards.