Senior Internal Communications Strategist

Computer Task Group, Inc • Buffalo, NY

1d • Onsite

About The Position

This contract role will focus on developing and executing enterprise internal communications strategies that increase employee awareness, engagement, and adoption of key organizational initiatives. The ideal candidate is a strategic communications professional with experience assessing communication ecosystems, building audience strategies, creating tactical communication plans, and delivering high-quality employee-facing content within complex organizations.

Requirements

• 8+ years of experience in internal communications, employee communications, corporate communications, or a related field.
• Experience developing communications strategies and conducting communication audits or assessments.
• Strong ability to translate business objectives into clear, actionable communication plans.
• Excellent written communication skills with experience creating content for multiple audiences and channels.
• Experience working in large, complex, matrixed organizations.
• Strong project management, collaboration, and stakeholder engagement skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

• Experience in financial services, banking, or other regulated industries.
• Experience supporting change management, employee engagement, learning initiatives, or enterprise transformation programs.
• Familiarity with internal communications frameworks and centers of excellence.
• Experience creating communications for large-scale adoption initiatives.

Responsibilities

• Lead an internal communications assessment, reviewing existing communication channels, tools, processes, and stakeholder networks.
• Identify communication opportunities, gaps, and recommendations to improve employee engagement.
• Develop audience segments and employee personas to support targeted communication strategies.
• Create enterprise communication strategies aligned with organizational goals and employee experience initiatives.
• Build communication roadmaps, campaigns, timelines, and channel plans.
• Draft and deliver employee communications including announcements, newsletters, intranet content, presentations, and engagement materials.
• Partner with internal teams and stakeholders to ensure consistent messaging and alignment.
• Balance strategic planning with day-to-day communication execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior