Senior Instructional Designer (Visual & Frontline Training In OFFICE or Hybrid NOT REMOTE)

Diamond Braces Orthodontist: Braces & Invisalign•Teaneck Township, NJ

15d•$90,000 - $120,000•Hybrid

About The Position

Diamond Braces is a rapidly growing orthodontic organization committed to delivering affordable, accessible orthodontic care with an exceptional patient experience. With multiple locations and continued expansion, we are building scalable systems that support operational excellence, employee development, and consistent execution across every office. This is an opportunity to help build and scale the future of learning and frontline performance within a fast-moving healthcare organization. The Senior Instructional Designer will design and develop high-impact, visual training programs for frontline orthodontic teams across a fast-growing multi-location organization. This role involves transforming SOPs, operational workflows, and business processes into clear, engaging, scenario-based learning experiences, creating micro-learning modules, animated training, video instruction, simulations, and screen-based learning content. The designer will also develop practical Do / Don’t behavioral examples, standardize training templates, and build content that simplifies complex operational processes. Collaboration with operational leaders and L&D team members is key to align training with business goals, certifications, audits, and performance metrics. Continuous revision and optimization of content based on feedback and performance data, along with maintaining content organization and LMS accuracy, are also essential functions.

Requirements

5+ years of experience in instructional design, learning development, training operations, or enablement
Strong portfolio demonstrating visual, scenario-based, execution-focused learning content
Experience designing training for healthcare, dental, retail, hospitality, or other frontline operational environments strongly preferred
Advanced proficiency with instructional design and content development tools such as Articulate 360, Rise, Vyond, Adobe Creative Suite, Camtasia, or equivalent platforms
Strong visual storytelling and content simplification skills
Experience building scalable training systems for multi-site or high-growth organizations
Ability to create concise, engaging learning content for diverse employee populations
Strong project management, organizational, and execution skills
High attention to detail and commitment to operational consistency

Responsibilities

Design and develop high-impact, visual training programs for frontline orthodontic teams across a fast-growing multi-location organization
Transform SOPs, operational workflows, and business processes into clear, engaging, scenario-based learning experiences
Create micro-learning modules, animated training, video instruction, simulations, and screen-based learning content
Develop practical Do / Don’t behavioral examples that improve execution consistency and reduce operational errors
Standardize training templates, visual branding, course structure, and instructional quality across all learning programs
Build training content that simplifies complex operational processes into easy-to-follow, execution-ready instruction
Incorporate real-world operational failures, coaching opportunities, and frontline challenges into training scenarios
Partner with operational leaders and L&D team members to align training with business goals, certifications, audits, and performance metrics
Continuously revise and optimize content based on audit findings, operational trends, employee feedback, and KPI performance
Maintain content organization, version control, and LMS accuracy within UKG, SharePoint, and related systems