Senior Instructional Designer, Global Operations

Agilent Technologies•Washington, DC

7d•$124,160 - $232,800•Remote

About The Position

The Senior Instructional Designer, Global Operations Technical Learning, supports the Global Operations organization in the identification, development, and release of impactful learning solutions to support Global Operations and the Quality Management System (QMS).

Requirements

Bachelor’s Degree from an accredited institution.
Minimum 5 years of experience in training content development, leveraging eLearning authoring tools such as Articulate RISE, Captivate, Vyond, etc.
Proficiency using Microsoft Office suite (including Teams, PowerPoint, EXCEL, etc.).
Fluency in English (written and verbal).

Nice To Haves

Advanced Degree in learning and/or content development is preferred.
Experience using video content development, extended reality experiences, and virtual reality experiences is preferred.
Knowledge of Good Manufacturing Practice (GMP) guidelines and regulatory requirements is preferred.
Experience utilizing Artificial Intelligence (AI) in content development is preferred.

Responsibilities

Responsible for the creation of Capability/Competency Maps for key roles within Global Operations
Leverages eLearning tools in the development of innovative training solutions for key Global Operations’ initiatives including, but not limited to, the Annual Quality Training, Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and other GxP, regulatory and technical priorities.
Utilizes emerging technologies, such as video, mixed reality, augmented reality, virtual reality, and immersive training to deliver impactful solutions to support business and compliance initiatives.
Leverages Artificial Intelligence (AI) in the development of learning solutions, translations, and other relevant applications
Conducts comprehensive reviews of existing training materials for to evaluate for efficacy, supporting improvements to ensure training materials are clear, consistent, effective, and meet current accessibility standards.
Managing the full lifecycle of new technologies, including regulatory compliance, security reviews, , and sustained enablement
Developing and producing interactive video and Extended Reality (XR) content
Partner with Global Operations leadership, and HR L&D, to define learning priorities for each team
Oversight of critical Learning KPIs and Metrics to ensure training effectiveness
Builds upon existing capabilities in Agilent Global Operations to create and deliver our next-level vision for technical learning priorities across the organization.
This cross-functional role requires developing, managing a strong set of relationships, and collaborating across Global Operations and Agilent.
Partners with leaders across Global Operations to manage learning strategy, providing opportunities for employees’ career growth and alignment with Global Operations strategy.
Manages timelines, tools and resources through matrixed delivery teams
May mentor other training personnel across Global Operations.
Support internal and external audits, as needed