Senior Insight Analyst
About The Position
Avion Rewards is an award-winning, internationally recognized loyalty and consumer engagement platform that provides Canadians with the flexibility to shop, save, earn and redeem for everyday merchandise, aspirational rewards and experiences. Our program is strengthened by RBC’s partnership ecosystem, providing Avion members with countless ways to earn and redeem, and creating unique opportunities for merchant partners to extend their reach and the value they provide to Canadians. We are looking for a seasoned insight analyst to lead and drive analytical solutions that inform strategic decision making. The successful candidate will bring superior analytical skills, strategic mindset, and data strategy expertise. As a key member of the Portfolio team, you will have the opportunity to work closely with various business leaders across the organization.
Requirements
- Proven analytics and problem-solving skills
- Experience working with Power BI and Tableau
- Strong understanding of SQL and Python (PySpark).
- Strong Business acumen and ability to transform data into actionable insights and business recommendations
- Solid knowledge of advanced analytics and the application to solve business needs
- Ability to work with business partners on needs and oversee the development and application of advanced analytics techniques, such as client journey mapping, segmentation/optimization and testing (A/B, multivariate etc.) to drive business insights and recommendations.
- Leadership skills with ability to lead, collaborate, motivate, challenge and influence cross functional teams to deliver superior results
- Communication skills (oral and written) with the ability to communicate clearly and concisely to all levels of the company.
- 3-5 years of related work experience
- University degree in a quantitative field of study (e.g., statistics, economics, business) to demonstrate ability for critical thinking & numerical analysis
Nice To Haves
- Previous work experience with Monthly Business Reporting (MBR) and Loyalty experience.
- Experience in working with Jupyter notebooks & GitHub.
- Experience with a 2-sided marketplace, for example merchants and consumers
Responsibilities
- Act as the dedicated insight partner and subject matter expertise supporting senior leadership and the partnership team (e.g. data visualization, storytelling)
- Design highly effective analytical products such as market share shift, churn analysis, member profiles deep dives, etc. that will enable the business to set strategic directions on client profiles
- Support portfolio reporting for MBR and QBRs, including collaborating with stakeholders to interpret results, identify areas for improvement and inform business decisions
- Stakeholder engagement and management including understanding needs and building credibility with business leaders
Benefits
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
