Senior Innovation Engineer - Dallas

Willkie Farr & Gallagher LLP•Dallas, TX

12d•Hybrid

About The Position

The Dallas office of Willkie Farr & Gallagher LLP is looking for a Senior Innovation Engineer to support the Information Technology Department. Willkie is an elite international law firm of approximately 1,300 lawyers located in 16 offices in six countries. The Senior Innovation Engineer will support the AI & Innovation team by designing and delivering secure, scalable AI and low-code solutions that help attorneys, business professionals, and clients. This role will ship Harvey workflows and Power Automate low-code solutions, run interactive AI working sessions and office hours, and serve as the trusted AI advisor in the Dallas office. The Senior Innovation Engineer will work closely with the firm’s Learning & Technology Adoption team on enablement and training. This role will be in-office three days a week with some travel required. At Willkie, we believe great people are the key to our success. As such, we are offering a highly competitive compensation package with exceptional benefits. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Legal Studies, Data Science, or a related field (or equivalent experience).
3–6 years of experience in legal technology, enterprise solutions, knowledge innovation, or a comparable professional services environment.
Hands-on experience building with at least one generative AI platform—Harvey strongly preferred—including prompt design, Assistants/Agents, and workflow orchestration.
Demonstrated proficiency with Microsoft 365 and the Power Platform, particularly Power Automate and Power Apps; SharePoint Online experience a plus.
Working knowledge of RAG patterns, vector stores, and grounding techniques for legal content.
Comfort with REST APIs, JSON, and integration basics; familiarity with Power BI, SQL fundamentals, and at least light scripting (JavaScript, Python, or similar) is a plus.
Strong facilitation and communication skills—able to stand in front of a room of partners, run a working session, and translate complex systems into accessible language.
Strong grounding in data governance, responsible AI, and information security principles, particularly in a law firm or other regulated environment.
Familiarity with other legal-tech platforms—Lexis+ AI / Protégé, Wendell-type internal chatbots, Centari, Syntheia, Kira, CoCounsel, or similar—is preferred.
Prior experience running working sessions, demos, or technology coaching in a professional services environment is preferred.

Nice To Haves

SharePoint Online experience
Familiarity with Power BI, SQL fundamentals, and at least light scripting (JavaScript, Python, or similar)
Familiarity with other legal-tech platforms—Lexis+ AI / Protégé, Wendell-type internal chatbots, Centari, Syntheia, Kira, CoCounsel, or similar
Prior experience running working sessions, demos, or technology coaching in a professional services environment

Responsibilities

Design, build, test, and deploy Harvey workflows (Assistants, Vaults, and Workflow Builder automations) in partnership with practice groups across Litigation, Corporate & Financial Services, Asset Management, and other practices.
Develop Power Automate and Power Platform low-code solutions that connect Harvey, Microsoft 365, SharePoint, and firm systems of record to eliminate manual steps in attorney workflows.
Build and maintain Retrieval-Augmented Generation (RAG) knowledge bases for firm-approved AI tools, ensuring secure, context-aware outputs grounded in authoritative source material.
Contribute to the firm’s growing library of reusable workflows, prompt patterns, and integration templates so that solutions built for one matter or practice can be rapidly redeployed across the firm.
Apply the firm’s Responsible AI principles—privacy, transparency, accountability, and human oversight—in every build, consistent with Willkie’s ISO/IEC 42001 AI management system.
Help design and deliver interactive AI working sessions, office hours, and enablement programs—co-facilitating across the firm’s offices as needed—guiding attorneys from a raw workflow idea to a production-ready Harvey or Power Platform build.
Act as a hands-on technical contributor during interactive sessions and office hours: triaging ideas in real time, pairing with attorneys to prototype, and packaging outputs for post-session hardening and deployment.
Capture session outputs, adoption metrics, and impact data and feed them back to AI & Innovation leadership, practice group leaders, and firm management.
Contribute to the firmwide content pipeline coming out of these programs—case studies, demo videos, and reusable prompt patterns.
Serve as the trusted AI voice in the Dallas office—the person attorneys and business professionals go to with workflow ideas, Harvey questions, and automation opportunities.
Host Tech Office Hours in-person and remotely; deliver 1:1 coaching on Harvey and Power Platform workflows; answer questions through [email protected].
Partner with the firm’s Learning & Technology Adoption team to support rollout and change management for new AI workflows and tools; provide the technical depth and “under-the-hood” knowledge that complements LTA’s broader training curriculum.
Demo new workflows and AI capabilities in practice group meetings and working sessions across Willkie’s offices, translating what the technology does into what it means for a specific practice.
Stay current on AI developments, Harvey releases, and Power Platform capabilities; recommend what is worth the firm’s attention and what is not.
Track workflow adoption, usage, and business impact using Harvey and Power BI analytics; translate findings into clear narratives for practice leadership and firm management.
Partner with the Applied AI team, Innovation Advisors, Learning & Technology Adoption Specialists, IT, and Application Development to scope, design, implement, and sustain innovation projects.
Translate attorney and business-professional requirements into actionable technical plans; communicate progress, risks, and outcomes to AI & Innovation leadership.
Share observations and user feedback with internal product, engineering, and governance teams, including AI governance leads, to inform vendor roadmaps and firm policy.