Senior Inland Marine Technical Claims Specialist

BP&C•Chicago, IL

10d•Onsite

About The Position

Argo Group is seeking a highly skilled Senior Inland Marine Technical Claims Specialist to join their team. This is a fully in-office role, requiring employees to work on-site five days per week. The specialist will handle the company’s most complex inland marine claims, including Builder’s Risk, Contractor’s Equipment, and Motor Truck Cargo, ensuring accurate, timely, and cost-effective resolution. The role involves working with limited oversight and broad authority to adjudicate highly complex claims, conduct in-depth investigations, analyze policy language, manage claims in litigation, set and evaluate reserves, and coordinate internal and external resources.

Requirements

Minimum of 7 years of experience handling commercial inland marine claims, particularly motor truck cargo, with exposures of $100,000+
Bachelor’s degree required (or equivalent combination of education and experience, including insurance designations or additional relevant experience)
Active New York General Adjuster License, or reciprocal Florida, Texas, or California license required, or obtainable within 3 months of hire
Strong understanding of insurance operations, including claims impact on profitability and business performance
Proven ability to manage complex, ambiguous claims requiring independent judgment and discretion
Strong analytical, investigative, and decision-making skills
Excellent negotiation and claims resolution abilities
Deep understanding of reserving practices and financial claim management
Strong time management and ability to handle multiple priorities and deadlines
Clear, professional written and verbal communication skills
Ability to build strong relationships with internal and external stakeholders
Client-focused mindset with ability to develop value-added solutions
Innovative and solution-oriented thinking, with intellectual curiosity
Ability to work effectively in a fast-paced, evolving environment
Proficiency in Microsoft Office and related business systems
Commitment to professional development and continuous learning
Strong ethical judgment and commitment to doing the right thing

Nice To Haves

Experience working with specialty programs, TPAs, MGAs, or third-party vendors preferred

Responsibilities

Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomes
Conduct in-depth investigation, analysis, and information gathering to resolve complex and undefined claim issues
Analyze policy language, endorsements, claim forms, client instructions, and supporting documentation to determine coverage applicability
Manage claims in litigation, ensuring appropriate strategy and resolution approach
Set, evaluate, and adjust reserves with consideration of policy wording and claim developments
Coordinate internal and external resources, including experts, TPAs, and vendors, to support claim resolution
Monitor and evaluate TPA performance for US-based programs