Senior Infrastructure Specialist

Iberdrola•Orange, CT

9d•$106,000 - $132,500•Onsite

About The Position

Definition, maintenance and support of Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools and projects in support of efficient, resilient, and secure operations of OSG supported applications and facilities. Directs works with technical teams and external vendors to provide operational support for a diverse set of operational enterprise services. Monitor operational performance to identify opportunities for improvement. Align the operational requirements with relevant global/corporate operational requirement(s), security framework(s) and/or associated regulatory compliance.

Requirements

BS/BA Degree in Business, Computer Science or other technical discipline. MA/MS Degree preferred.
Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement (in accordance with the FLSA Computer Professionals Exemption)
AS Technical Related Degree with 12+ years’ technical experience.
BS Technical Related Degree with 8+ years’ technical experience
MS Technical Related Degree with 5+ years’ technical experience
Position requires a minimum of five (5) years’ experience working with infrastructure solutions in an enterprise environment.
Position requires professional experience with more than one of the following areas: Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Infrastructure Operational Policies & Procedures, and/or Technical Project Coordination.
Fundamental understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, Active Directory, VMware, Citrix, Networking, Routing, Firewalls, Security tools and/or scripting.
Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co-workers and other professional colleagues, managers, and staff.
Must be able to work effectively in a team environment, as well as work independently with limited supervision.
Must have excellent problem-solving skills while providing first class customer service.
Requires outstanding oral and written communication skills.
Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.

Nice To Haves

MA/MS Degree preferred.
Associated certifications are preferred.

Responsibilities

Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
Provide maintenance of infrastructure technologies following the change management process.
Lead the technical implementation plans in support of infrastructure technologies.
Support physical and virtual infrastructure, including all existing physical and virtual systems, installation of additional systems, patching, maintenance, upgrades and support.
Lead the evaluation, selection, and testing of hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high quality security controls surrounding the critical SCADA systems.
Perform/coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on call support.
Provide professional and technical mentoring for team members.