Senior Infrastructure Specialist, Enterprise Compute and Storage

WSPUnited States,
$89,600 - $156,600Hybrid

About The Position

To ensure the efficient operation of WSPs internal Enterprise Compute and Storage services, we are seeking a talented and experienced Senior Enterprise Compute and Storage Infrastructure Specialist. This role will report to Senior Manager Enterprise Compute and Storage. As Senior Enterprise Compute and Storage Infrastructure your primary focus will be to maintain the integrity of the deployed asset data, document how it is deployed, proactively evaluate how it is operating, and develop plans to optimize the environment.

Requirements

  • Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
  • Minimum 5-7 years of relevant and practical experience in an Enterprise Compute and Storage operations role.
  • Minimum 5-7 Years Experience in Design and Implementation with Hypervisors (Vmware, AHV, Hyper-v)
  • Minimum 5-7 Years Experience Design and Implementation in managing storage including Structured and Unstructured datasets.
  • Extensive in-depth knowledge of Enterprise Compute and Storage services and infrastructure.
  • Vendor certifications are preferred along with proven practical experience preferred.
  • Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
  • Experience of working within ITIL aligned Service Management organisation.
  • Excellent written and spoken English.
  • Excellent interpersonal and communication skills, able to interact with all layers of management.
  • Ability to work with minimal supervision and little to no instructions.
  • Strong leadership and coaching skills.
  • Strong organizational and project management skills, with excellent documentation abilities.
  • Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.
  • Demonstrated experience in understanding and demonstrating compliance with information security requirements.
  • Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

Responsibilities

  • Working on highly complex matters and assignments of large scope, impact, and importance.
  • Working with professionals and management to identify opportunities for improvements in people, processes, and technology.
  • Leading team members on the development of methods, techniques, and various analytical approaches.
  • Guiding team members to solve significant problems/issues.
  • Proactive management and performance monitoring of services, including service suppliers and/or manufacturer activities to align with expected service levels.
  • Establishing & maintaining standards, processes & procedures relating to the operation of all aspects of the services.
  • Remaining current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.
  • Ensuring that appropriate documentation is available and accurate.
  • Develop, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.
  • Creating, executing, and managing repeatable routines that proactively identify improvements.
  • Conducting regular scheduled capacity planning/management activities.
  • Developing and implementing plans to proactively remediate identified performance, health, or capacity issues.
  • Auditing for standards compliance.
  • Supporting activities for IT regulations and compliance.
  • Enhancing and enforcing service transition processes that protect the stability of network operations.
  • Planning for the execution of business continuity testing, reporting, and gap resolution.
  • Supporting problem management to resolve recurring issues.
  • Support the IT budget process by providing input and direction as it relates to infrastructure and services.
  • Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.
  • Own & maintain the integrity of the asset data across all IT platforms.
  • Evaluating and improving the effectiveness of operational monitoring.

Benefits

  • medical
  • dental
  • vision
  • disability
  • life
  • retirement savings
  • paid sick leave
  • paid vacation (or other personal time)
  • paid parental leave
  • paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings
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