Senior Infrastructure Engineer (Boston)

The Redesign Group•Boston, MA

14d•$120,000 - $160,000

About The Position

The Senior Infrastructure Engineer designs and leads delivery of customer infrastructure solutions within the professional services organization. The role develops implementation plans, mentors delivery engineers, and ensures successful project execution. Success requires a strong work ethic, a hands-on approach to customer interaction and time management, strong interpersonal and communication skills, and a customer-first approach. Teamwork is expected, along with the ability to work independently in a fast-paced environment. The position requires travel up to 45% of the time for post-sales implementation at customer sites. This role is eligible for discretionary incentive compensation and/or bonus opportunities based on individual and company performance. The employer is an Equal Opportunity and Affirmative Action Employer, participates in E-Verify, and provides reasonable accommodations throughout the hiring process.

Requirements

Minimum 7 years of experience in an MSP, VAR, ISP, NOC, or enterprise IT environment.
Excellent verbal, written, and presentation communication skills.
Ability to positively influence customers by proactively identifying potential issues and steering them toward effective solutions.
Extensive experience with Dell/EMC storage solutions, including PowerScale/Isilon, PowerStore, PowerVault, and Unity.
Experience implementing and maintaining VMware/Broadcom, HyperV, Nutanix, or Proxmox environments and technologies.
Experience physically installing rack-mounted equipment, including labeling, documentation, and cable management.
Proficiency in installing, maintaining, and supporting critical platforms related to business workloads.
Ability to troubleshoot configuration, software, and infrastructure problems using advanced tools such as Wireshark, Windows Sysinternals, Fiddler, and Netcat.
Familiarity with Dell and Cisco ToR networking technologies.
Experience with networking and distributed computing technologies and services, including DNS, L2/L3 networking, DHCP, VLANs, routing, and VPN.
Ability to develop and recommend innovative, automated, and scalable solutions to technical and non-technical audiences.
Extensive experience creating and maintaining technical documentation, including rack elevations, wiring diagrams, network diagrams, site surveys, and audit reports.
Experience with hyper-converged systems, including VxRail/VMware vSAN, Nutanix, and Azure Stack.
Knowledge of backup, replication, and storage technologies, including Veeam, VMware vSAN, NetApp, vSphere Replication, and RP4VM.
Ability to travel up to 45% of the time for post-sales implementation at customer sites.

Nice To Haves

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field, or equivalent experience.
Experience remotely administering medium or larger-sized data center environments.
Scripting experience in commonly used languages such as Python, PowerShell, Bash, or Perl.
Familiarity with Dell/EMC Data Protection Solutions, particularly Power Protect Data Manager and Data Domain.

Responsibilities

Coordinate with the pre-sales engineering team to validate solutions.
Lead architectural design, planning, and deployment for customer projects.
Develop deployment plans and technical documentation for mid-level engineers.
Review and approve deployments performed by mid-level engineers.
Mentor junior engineers and provide guidance on best practices.
Collaborate with project managers and customers to align solutions with requirements.
Participate in customer architecture discussions and technical reviews.
Maintain required vendor certifications.