Senior Infrastructure Engineer - SRE/Platform Engineering

Wells Fargo • Irving, TX

4d • Hybrid

About The Position

Wells Fargo is seeking a Senior Infrastructure Engineer to join the API SRE & Platform Operations team within CTO Platform Services. This role is focused on driving infrastructure stability, automation, and reliability across critical API and platform systems that support high-impact financial transactions. This is a highly visible role responsible for owning production reliability, improving operational efficiency, and enabling scalable platform capabilities across API Management, CI/CD, and supporting platform environments.

Requirements

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Proficiency in leveraging observability platforms such as BigPanda, ThousandEyes, Grafana, Prometheus, ELK, Splunk Observability, and AppDynamics to enhance service reliability and performance monitoring
• 3+ years of experience working with Red Hat Enterprise Linux and Kubernetes, with a strong focus on Red Hat OpenShift Container Platform (OCP)
• 3+ years of experience with Site Reliability Engineering and supporting production grade
• 3+ years of experience with automation & scripting

Nice To Haves

• 4+ years of experience in IT Service Management (ITSM), with a strong background in incident, problem, and change management processes
• Experience with API management platforms such as Apigee or API gateways
• Exposure to IBM DataPower or similar enterprise integration tools
• Expertise in Ansible Tower, including developing and maintaining playbooks
• Experience with cloud-native architectures, high-availability systems, Cloud & Container Technologies like GCP or Azure and familiarity with Kubernetes
• Strong experience working in Agile methodologies / Scrum environments
• Experience improving system reliability, scalability, and operational efficiency
• Experience in project management and stakeholder engagement
• Proven experience in leading cross-functional teams
• Strong problem-solving and decision-making abilities
• Excellent communication and collaboration skills

Responsibilities

• Lead daily support operations for Apigee OPDK, Apigee Hybrid, to ensure platform uptime, stability, and performance
• Troubleshoot runtime, policy, routing, and security issues on DataPower appliances
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Implement reliability improvements through Infrastructure-as-Code (IaC) using Terraform, Ansible, and GitOps
• Develop automated recovery scripts and tools to reduce manual operational overhead
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Plan and execute version upgrades, patching cycles, infrastructure migrations, and configuration refactoring.
• Improve proactive alerting to reduce mean time to detect (MTTD) and mean time to recover (MTTR)
• Own and resolve P1/P2 high-severity incidents with quick response and deep technical troubleshooting
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Participate in design discussions, architectural reviews, API governance activities, and platform modernization initiatives
• Work with CAB (Change Advisory Board) for change planning, approvals, and execution tracking
• Contribute to runbooks, SOPs, architectural diagrams, and platform knowledge base assets

Benefits

• Relocation assistance is not available for this position
• May be considered for a discretionary bonus, Restricted Share Rights, or other long – term incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed