Senior Information Technology Business Operations Chief of Staff
About The Position
The Boeing Company is seeking a Senior Information Technology Business Operations Chief of Staff to join the team in Hazelwood, MO; Berkeley, MO; Dallas, TX; Long Beach, CA; Mesa, AZ; Miami, FL; North Charleston, SC; Ridley Park, PA or Seattle, WA; to drive organizational operations with clear, connected, efficient processes. This role reports to the Chief of Staff to the Enterprise Business Systems Chief Information Officer (CIO) and will focus on the support of the SAP Program Delivery Office and the SAP Center of Excellence. The selected candidate will support the Enterprise Business Systems organization, providing strategic leadership and operational oversight to support an executive director with multiple areas of responsibility. As Chief of Staff (CoS), you will partner directly with Executive Directors to accelerate strategic priorities, ensure program delivery, and align cross-functional stakeholders. Operating where strategy, execution, and communication meet, the CoS turns complex technical and commercial conversations into clear recommendations for leaders and ensures steady advancement of strategic work. The ideal candidate is a decisive problem solver with a “get-it-done” attitude who removes obstacles and delivers results while aligning daily activities to a broader operating model.
Requirements
- Bachelor's degree or higher or equivalent work or military experience
- 5+ years of experience in an Information Technology, Digital, or Engineering environment
- 5+ years of experience with program and/or portfolio delivery
- 5+ years of experience influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
- 5+ years of experience managing metrics to drive data driven solutions/decisions
- 5+ years of experience developing presentations for and presenting to executive leadership
- 5+ years of experience managing ambiguity and changing priorities in a fast-paced collaborative environment in support of multiple organizations
Nice To Haves
- Experience in Supply Chain or SAP
- Experience in project or program management
- Experience in security, governance, risk, and compliance
- Experience in budgeting and financial management.
- Experience managing global teams
- Expertise in M365 products, communication, and collaboration.
- Experience working in complex environments and matrix organizations
- Experience working in a regulated industry
- Experience as an executive-level chief of staff or Office of CIO
- Experience in change management and organizational development
Responsibilities
- Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
- Operate with discretion on sensitive matters
- Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
- Foster a culture of collaboration and continuous improvement
- Facilitate collaboration between various divisions to ensure alignment on priorities and initiatives
- Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs
- Coordinate across the executive director’s leadership team to build alignment, remove blockers, and track commitments to closure
- Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests to protect executive time
- Prepare materials for executive meetings, including presentations, reports, and strategic documents
- Produce clear, timely business performance updates and executive scorecard updates that drive leadership decisions
- Maintain dashboards and executive metrics (Objective and Key Result/Key Performance Indicators (OKRs/KPIs) to ensure alignment to strategic priorities and enable fact-based course corrections
- Translate complex data into concise, actionable narratives and recommendations for senior leaders
- Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap
- Translate strategy into execution by creating plans with owners, milestones, and measurable outcomes aligned to strategic goals
- Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
- Support development and vetting of multi-year business cases and priority setting for strategic initiatives
- Support organizational change initiatives, ensuring smooth transitions and effective communication throughout the process
- Monitor budget-to-actuals and recommend course corrections
- Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resources (HR) Finance) - ensuring healthy backlog management for the organization
- Work with leadership team to manage headcount forecasts
- Prepare executive director’s communications including memos, talking points, and presentations
- Develop visual representations of concepts and ideas appropriate for the given audience
- Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination
- Partner with product, service and program managers to support preparation of presentations to stakeholders on strategic initiative progress and business case development
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
