Senior Information Security Engineer- DLP/Insider Threat

athenahealth•Remote - MA, MA

8d•$96,000 - $164,000•Hybrid

About The Position

The Senior Information Security Engineer- DLP/Insider Threat helps protect athenahealth’s sensitive company, customer, workforce, and healthcare data. This role supports the operation and improvement of data loss prevention and insider risk capabilities across endpoint, email, SaaS, cloud, collaboration, identity, and security platforms. This is a hands-on, engineering-focused role with an emphasis on tool configuration, alert tuning, technical troubleshooting, evidence quality, workflow improvement, and cross-functional response.

Requirements

Bachelor’s degree or equivalent practical experience.
Strong foundational skills in operating system, hardware, software, and network troubleshooting.
Experience in information security, DLP, insider risk, UEBA, security operations, endpoint security, data/SaaS/AI security posture management, email security, or related technical security work.
Hands-on experience administering, monitoring, or tuning enterprise security tools such as DLP, insider risk, UEBA, email security, endpoint security, cloud security posture, secrets detection, SIEM, or case management platforms.
Experience supporting data protection controls across cloud, SaaS, endpoint, email, repository, data storage, or AI-enabled environments.
Experience analyzing alerts, logs, user activity, endpoint activity, email events, cloud findings, repository findings, or data movement patterns.
Experience administering end-user computers and troubleshooting issues as they arise.
Knowledge of DLP, insider risk, UEBA, email security, cloud exposure, secrets detection, endpoint telemetry, and common exfiltration paths.
Ability to configure, tune, and troubleshoot tools such as Cyberhaven, Proofpoint, Orca, GitGuardian, CrowdStrike, Splunk, or similar platforms.
Understanding of PHI, PII, ePHI, confidential business data, intellectual property, credentials, and regulated data handling.
Ability to investigate alerts systematically, separate signal from noise, document findings, and escalate appropriately.
Strong judgment, discretion, and integrity when handling sensitive information.
Clear written and verbal communication skills for both technical and non-technical stakeholders.
Ability to work independently, follow through on commitments, and manage competing priorities.
Familiarity with Microsoft Purview eDiscovery and ticketing systems such as ServiceNow and Jira.

Nice To Haves

Helpful certifications or training may include Security+, GCIH, GCFE, CDPSE, CIPP/US, AIGP, CCSK, Microsoft SC-401, or insider risk training, but they are not required.

Responsibilities

DLP and insider risk platform operations: Configure, monitor, and tune DLP, UEBA, DSPM/SSPM, and insider risk controls. Support tools such as Cyberhaven, Proofpoint, CrowdStrike, and Splunk. Maintain policies, classifiers, thresholds, exceptions, alert routing, and workflow logic. Support protection for PHI, PII, confidential business data, IP, credentials, and other sensitive data.
Tooling, telemetry, and troubleshooting: Troubleshoot tooling issues, endpoint policy behavior, telemetry gaps, alert quality, and coverage concerns. Validate data flows, integrations, event quality, and control effectiveness with platform owners and security partners. Identify improvements that reduce false positives, increase detection fidelity, and improve reliability.
Alert triage and investigation: Triage alerts involving sensitive data movement, endpoint activity, SaaS usage, email exfiltration, external sharing, removable media, personal cloud storage, unusual user behavior, and AI tool usage. Escalate cases to the Cybersecurity Operations Center as needed. Correlate findings across security tools when needed.
Data exposure and control improvement: Investigate data movement and user activity to identify policy tuning opportunities and potential incidents. Assess potential sensitive data exposure through AI workflows where telemetry is available. Recommend and help implement improvements that reduce data loss risk while preserving productivity and user experience.
Process, reporting, and cross-functional support: Maintain playbooks, SOPs, dashboards, metrics, reports, escalation paths, and evidence-handling practices. Partner with Incident Response, Cloud Security, Access Control, Endpoint Engineering, Privacy, Legal, Compliance, HR, and business stakeholders. Support alert routing, case workflows, integrations, and automation improvements. Support audits, control testing, and reporting related to HIPAA, data protection, and information security requirements.
Team support and on-call coverage: Cross-train team members in tool administration, workflows, and troubleshooting. Serve as backup support for team responsibilities and workflows. Participate in 24x7 on-call responsibilities.