THCE Senior Informatics Analyst

Trinity Health•Livonia, MI

1d•Hybrid

About The Position

This role involves discovering information hidden in vast amounts of data to help present data to leadership, enabling them to make smarter decisions and improve the performance of the THCE program. The primary focus is on applying data mining techniques, conducting advanced analysis, and building high-quality ad hoc systems integrated with operations. The position also involves automating scoring techniques for department improvements, building recommendation systems, enhancing existing application features, developing internal A/B testing procedures, integrating systems between multiple applications, and creating applications and reports to aid leadership in decision-making. Additionally, the role includes creating and automating reporting and processes to support the THCE team's performance. Collaboration with Trinity Information Services is required to maintain and update CMMS Application servers, and the role provides first-level support for any downtime. It also leads the processing of all application patches and updates. The analyst will create topic-specific ad hoc applications using SQL and HTML for operational needs, such as HTML Splash Pages, automatic notifications, a THCE Finance Application for budget building and intercompany transfer documentation, and interfaces to/from systems like PeopleSoft. A key responsibility is learning and supporting the new cloud-based Facilio (CMMS) to accommodate growing operational needs. ESSENTIAL FUNCTIONS: Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health Corporate Integrity Program, Code of Ethics, and other policies and procedures to ensure adherence in an honest, ethical, and professional manner. Develops solutions to support the relationship with System Office finance, purchasing, and TIS to improve data mining and analytics for THCE operations through the CMMS. Serves as a data expert for all aspects of the CMMS, including data structures and tables, and leads the development of new end-user tools. Supports the Business Application team in ensuring CMMS compliance with regulations and standards (JCAHO EC, AOA, CAP, ANSI/AAMI EQ). Directly responsible for the management and administration of the CMMS Web Based work order entry and review component, and any supporting hardware peripherals. Directly responsible for CMMS troubleshooting, resolution, and coordinating/performing upgrades with Trinity Information System. Directly responsible for analyzing and maintaining standardized data tables. Develops database-stored procedures to support operations and analytics. Pro-actively analyzes, monitors, and creates reports to identify cost reduction, resource productivity, and service agreement expiration and compliance improvement using tools like Excel, Power BI, and Tableau. Provides other database support to staff as needed and completes all other assigned tasks. Possesses a personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others to promote Trinity Health's philosophy, mission, vision, goals, and values. Maintains HIPAA compliance and confidentiality of information received regarding patients, physicians, and associates.

Requirements

A minimum of a Bachelor's degree in business administration or information technology, or equivalent combination of education and experience.
Five (5) years of progressively more responsible experience in data analytics or informatics.
In-depth knowledge of the system development lifecycle.
Ability to develop appropriate methodologies for collecting, analyzing, and evaluating large amounts of data.
Strong working knowledge of SQL, HTML, ServiceNow and database schema's.
Proficient in the use of Excel, Power BI, Tableau, Visio, Access, MS Project and PowerPoint.
Strong working knowledge of Computers including operating systems.
Advanced understanding of Wireless and Network Communications.
Advanced understanding of Web Based Application Development languages, i.e. html, java.
Comfortable with conflict and willing to challenge conventional thinking at all levels of the organization.
Strong analytical skills, including ability to understand and define most critical issues and develop methodologies for collecting and analyzing relevant data (keep vs. buy, Total Cost Ownership (TCO), lease vs. buy, Net Present Value (NPV), Cost of Service Ratio (COSR), and so forth).
Strong written and verbal communication skills in order to effectively discuss data analytics with diverse groups and prepare reports.
Excellent organizational and planning skills.
Ability to be a self-starter with ability to juggle priorities and manage own work to completion.
Strong organizational and planning skills to support involvement in multiple projects simultaneously in an environment of competing priorities.
Ability to be comfortable operating in a collaborative, shared leadership environment.
Meticulous in attention to detail.
Must have a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Nice To Haves

MBA and/or advanced degree is preferred.
Experience in supply chain, finance/accounting, inventory control, production or purchasing is strongly preferred.

Responsibilities

Discover information hidden in vast amounts of data to help present data to leadership.
Apply data mining techniques and perform advanced analysis.
Build high-quality ad hoc systems integrated with operations.
Automate scoring techniques to assist in department improvements.
Build recommendation systems.
Improve and extend features used by existing applications.
Develop internal A/B testing procedures.
Build system data integration between multiple applications.
Develop applications and reports to assist leadership in decision-making.
Create and automate reporting and processes to assist the THCE team with performance.
Work closely with Trinity Information Services to ensure CMMS Application servers are maintained and kept current.
Provide first-level support for any downtime occurrences.
Lead processing of all patches and updates to the applications.
Create topic-specific ad hoc applications within SQL and HTML to meet operational needs (e.g., HTML Splash Page, automatic notifications, THCE Finance Application for budget building, Intercompany Transfer documentation, interfaces to/from PeopleSoft).
Learn and support the new cloud-based Facilio (CMMS) to support adding fields, formulas, and reports.
Develop solutions to support the relationship with System Office finance, purchasing, and TIS to improve data mining and analytics for THCE operations through the CMMS.
Serve as data expert with all aspects of the CMMS, including data structures and tables, and lead development of new end-user tools.
Support the Business Application team in ensuring CMMS compliance with regulations and standards.
Manage and administer the CMMS Web Based work order entry and review component, and any supporting hardware peripherals.
Troubleshoot, resolve issues, and coordinate/perform upgrades for the CMMS with Trinity Information System.
Analyze and maintain standardized data tables.
Develop database-stored procedures to support operations and analytics.
Pro-actively analyze, monitor, and create reports to identify cost reduction, resource productivity, and service agreement expiration and compliance improvement.
Provide other database support to staff as needed.
Complete all other tasks as assigned.
Maintain HIPAA compliance and confidentiality of information.
Support and execute strategies related to improving reporting and analytic capabilities through facilitating detailed requirements gathering, report/dashboard testing, training, and maintenance.
Provide reporting support from SCIS (Supply Chain Information System) and other available systems (DSS, SSID, 3rd party tools).
Support on boarding of merger and acquisition targets to the SCIS data environment.