SENIOR INFO TECH BUSINESS CONSULTANT - 42001620

State of Florida • Tallahassee, FL

11d • $74,000 - $81,400 • Onsite

About The Position

This position functions as the Division of Consumer Services (DCS) Lead Business Analyst. The role involves creating and maintaining functional documents that outline the business conducted within the Division and its five Bureaus. The incumbent will coordinate with Subject Matter Experts to define business processes, interact with development staff to explain business needs and translate them into technical requirements, and ensure applications are developed in accordance with ISDM protocols and Software Development Lifecycle standards. The role also includes coordinating IT resource needs and integration with department policies, staying updated on new technology, and developing recommendations for system design and enhancements. Additionally, the position is responsible for creating and maintaining training materials for all DCS applications, managing a database of these materials, and developing a review and update process. The incumbent will also maintain a list of documented bugs and enhancement requests, prioritize them with leadership, and coordinate on new development or system architecture. Responsibilities extend to creating and maintaining test plans, performing beta testing, and coordinating bug fixes. The role also involves creating Entity Relationship Diagrams (ERDs) and Data Dictionaries, assisting in the design of new applications/modules, and acting as a backup Project Manager.

Requirements

• A high school diploma or its equivalent and five (5) years of information technology experience, two (2) years of which must have been in computer applications design or analysis experience in the business subject area.
• OR Certification in the specific area of business or information technology can substitute for one (1) year of experience.
• OR A bachelor’s degree (4 years) from an accredited college or university and four (4) years information technology experience, one (1) year of which must have been in computer applications design or analysis experience in the business subject area.
• OR A bachelor’s degree (4 years) from an accredited college or university with a major course of study in computer science or management information systems or business administration and three (3) years of information technology experience, one (1) year of which must have been in computer applications design or analysis experience in the business subject area.
• OR A master’s degree (6 years) from an accredited college or university with major course of study in computer science or management information systems, accounting, business administration (MBA) or business specific field (e.g. insurance) and two (2) years of information technology experience, one (1) of which must have been in computer applications design or analysis experience in the business subject area.
• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
• Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.

Nice To Haves

• Knowledge of generally accepted business principles, practices and procedures.
• Knowledge of techniques of computer systems analysis and design.
• Knowledge of structured analysis techniques.
• Ability to design systems logic and/or process information logically.
• Ability to identify and define user task needs and/or conduct short and long range project planning studies.
• Ability to prepare functional program specifications for complex business applications.
• Ability to analyze and interpret computer related data and resolve system production problems.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate technical/business information effectively to information technology personnel.
• Ability to work independently.
• Knowledge of developing with relational databases (Oracle and/or SQL Server).
• Knowledge of object-oriented programming principles and best practices.
• Knowledge of relational database design, data processing and data communications.
• Knowledge of data privacy and protection protocols.
• Ability to establish and maintain effective working relationships with others.
• Ability to work in a team environment.
• Ability to learn new skills as required in the performance of duties.
• Ability to write and perform unit and system testing based on technical specifications and software requirements.
• Ability to communicate effectively verbally and in writing with division staff.

Responsibilities

• Create and maintain a list of functional documents outlining the business conducted in the Division and its five Bureaus.
• Coordinate with Division, Bureau, and Subject Matter Experts to define business processes.
• Interact with development staff to explain business needs and translate them into technical requirements ('tech talk').
• Coordinate with the Project and Portfolio Management Office (PPMO) and Office of Agriculture Technology Services (OATS) to ensure DCS applications are developed according to ISDM protocols and Software Development Lifecycle standards.
• Coordinate with OATS regarding IT resource needs and integration with department enterprise policy and procedures.
• Stay abreast of new technology, software development, and information system use.
• Develop and implement recommendations for system design and enhancements with input from OATS staff.
• Create and maintain training materials for all applications used in DCS, including DOCS and LIMS systems.
• Coordinate with Division, Bureau, Subject Matter Experts, and application development staff to ensure accuracy of business rules and policies in training materials.
• Maintain a database of all training materials and develop a scheduled review process and update plan.
• Maintain a list of documented bugs in existing applications and/or changes/enhancements to existing applications.
• Coordinate with the Division Information Officer (DIO), Division Director, and pertinent Bureau Staff to prioritize bug fixes and/or changes/enhancements.
• Coordinate with DIO, Division Director, pertinent Bureau Staff, and Subject Matter Experts on any new development or system architecture needed for DCS.
• Create and maintain test plans for new development and/or bug fixes, independent of application developers.
• Perform beta testing of applications and coordinate with development staff to fix issues before user acceptance testing.
• Create and maintain an Entity Relationship Diagram (ERD) and Data Dictionary for systems used in DCS.
• Assist in designing any new applications/modules required in DCS, including architecture, business layer, and application front end.
• Act as the backup Project Manager (DIO) on projects in the Division of Consumer Services.
• Perform other related duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED