Senior Influencer Marketing Campaign Associate

Linqia•Chicago, IL

About The Position

Linqia is a leader in the influencer marketing industry, partnering with major brands to create effective campaigns. They utilize an AI-driven platform and expert team to transform influencer marketing. Linqia fosters a culture that values intelligence, talent, career development, innovation, accountability, and a customer-first attitude. The team is described as smart, hard-working, possessing integrity, and enjoying their work in a fun, fast-paced, and data-driven marketing environment. The role of the Influencer Marketing Account Manager, internally known as Program Manager, is a crucial client-facing position. This role requires leadership, accountability, business acumen, and strategic vision for Linqia's key brand clients. The Program Manager will lead cross-functional teams in executing projects to ensure program delivery and enhance client experience, while effectively balancing the needs of the client, company, and team. A successful Program Manager is a collaborative leader, driven, organized, detail-oriented, excels in program management, communicates effectively at all levels, and is adept at problem-solving and conflict resolution. The Program Manager is responsible for the end-to-end execution of influencer marketing programs, from strategic planning through creative execution, delivery, and implementation. They will manage program schedules and deliverables, proactively communicating expectations and milestones to all cross-functional team members. The Program Manager reports to Linqia’s Manager of Strategic Program Management.

Requirements

4+ years of experience in account, project or program management, agency experience preferred
Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
High energy and flexibility in a constantly evolving team environment
Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
Bachelor’s degree

Responsibilities

Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
Identify program risks early on and convenes cross-functional partners to align/mitigate solutions
Monitor and advocates process; identifies gaps/improvements to work more efficiently
Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
Guide the client seamlessly through the process while also keeping them accountable to the joint success