Senior Influencer Marketing Campaign Associate

Linqia•San Francisco, CA

6d•Hybrid

About The Position

Linqia is a leader in the influencer marketing industry, partnering with major brands to create effective campaigns. They utilize an AI-driven platform and expert team to transform the industry. Linqia fosters a culture that values intelligence, talent, career development, innovation, accountability, and a customer-first attitude. The team is described as smart, hard-working, possessing integrity, and enjoying a fun, competitive environment. The role of Program Manager (internally known as Influencer Marketing Account Manager) is a key client-facing position requiring leadership, accountability, business acumen, and vision. The Program Manager will lead cross-functional teams in executing projects to ensure program delivery and enhance client experience, while balancing the needs of the client, company, and team. A successful Program Manager is a collaborative leader, driven, organized, detail-oriented, excels in program management, communicates effectively at all levels, and is adept at problem-solving and conflict resolution.

Requirements

4+ years of experience in account, project or program management, agency experience preferred.
Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus.
Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results.
Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly.
High energy and flexibility in a constantly evolving team environment.
Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred).
Bachelor’s degree.
Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office 3 times per week.

Responsibilities

Managing end-to-end execution of influencer marketing programs, from strategic planning through creative execution, delivery, and implementation.
Managing program schedules and deliverables.
Pro-actively communicating expectations and milestones to all cross-functional team members.
Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of delivering excellent Client experiences.
Quarterbacking project schedule planning and execution.
Updating reports and proactively communicating program status to key stakeholders throughout the program lifecycle in weekly status meetings.
Spearheading project pipeline planning and proactively balancing project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines.
Leading cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement.
Identifying improvement projects and leading implementation of program management tools (Asana) and processes (internal and Client).
Routing creative to influencers and clients, ensuring feedback is clear, actionable, and revisions are received on time.
Identifying program risks early on and convening cross-functional partners to align/mitigate solutions.
Monitoring and advocating processes; identifying gaps/improvements to work more efficiently.
Demonstrating ownership/investment in the work; having a clear understanding of business goals and internal culture.
Guiding the client seamlessly through the process while also keeping them accountable to the joint success.