Senior Individual Disability Claims Specialist (Remote)

Guardian Life Insurance•Pittsfield, MA

2d•$80,610 - $132,435•Remote

About The Position

At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We create experiences for you to grow and enrich your career and future as a Senior Individual Disability Claims Specialist. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives. Are you an experienced claims professional looking to advance your career? The next step is here with Guardian in the role of Senior Individual Disability Claims Specialist where you will use your creative mindset, persuasive writing, and investigative skills to dig deep resolving complex claim and policy matters, while partnering with other professionals offering nationwide travel opportunities representing Guardian with outstanding service putting our clients first. If you are ready to bring your experience, business acumen and innovative thinking, we will bring the support and state of the art resources to take your career to the next level. This is an opportunity to make an impact on the lives of our clients when they need it most, we are their Guardian! You are a professional who has an internal drive to investigate using your critical thinking skills assessing policy matters and can manage competing priorities while meeting deadlines. You are passionate about growing your career and confident sharing ideas to continually improve both yourself and move the organization into the future. In the role, you will Be a decision maker. Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues. Analyze medical, financial, and other claim documents. Have opportunities to meet with our customers in person. Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations. Be a leader Work across business divisions including both internal and external partners. Be a resource for colleagues with less experience. Work on department innovations.

Requirements

5+ years insurance claim handling experience (Individual Disability Claims).
A college or university degree, or high school diploma with extensive prior relevant work experience
Demonstrated understanding of claim management techniques and critical thinking requiring analysis and/or investigation.
Experience providing outstanding customer service.
Attention to detail with demonstrated written and verbal communication skills.
Demonstrated experience prioritizing competing priorities with deadlines.
Negotiating skills, solution strategies and ability to apply appropriate resources.
Solid understanding of Microsoft Office products, including Word, Excel, and Outlook.
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Responsibilities

Be a decision maker.
Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues.
Analyze medical, financial, and other claim documents.
Have opportunities to meet with our customers in person.
Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations.
Be a leader
Work across business divisions including both internal and external partners.
Be a resource for colleagues with less experience.
Work on department innovations.