Senior Inbound Sales Consultant - Life

Prudential Financial•Hartford, CT
•Hybrid

About The Position

Prudential is hiring an Individual Life Insurance Inbound Sales Consultant to provide licensed support to financial professionals, distribution partners, and Prudential sales teams. The consultant learns life insurance products, illustrations, consultative selling, and sales concepts, then uses that expertise to understand needs, identify opportunities, and guide business toward submission. The role is suited to curious, coachable, adaptable people who enjoy learning, solving problems, and helping others succeed. Prudential provides structured training, coaching, feedback, and hands-on experience to build role-specific knowledge and professional skills, with preparation for possible future opportunities across the company. The position is based in Minneapolis, Minnesota, or Hartford, Connecticut, with a hybrid arrangement that generally requires two days per week in the office. Additional in-office attendance may be required for meetings, training, or business needs, and work arrangements may change based on business needs.

Requirements

  • Clear written and verbal communication skills and ability to build credibility with financial professionals, business partners, teammates, and leaders.
  • Curiosity and coachability, including the ability to seek feedback, learn quickly, and apply new knowledge and skills.
  • Strong listening, problem-solving, and critical-thinking skills, including the ability to identify needs and help financial professionals evaluate product information and options.
  • Ability to work independently, collaborate effectively, and prioritize responsibilities in a fast-paced sales environment.
  • Comfort learning and navigating multiple systems, technologies, and digital tools.
  • FINRA SIE and Series 6 or 7 registration, or ability to obtain the required registrations within 120 days of hire.

Nice To Haves

  • Sales, customer consultation, or financial services experience.
  • Knowledge of life insurance products, illustrations, sales concepts, or the life insurance sales process.
  • Experience working with financial professionals, distribution partners, or internal sales teams.
  • Industry designation such as CLU, ChFC, or CFP.

Responsibilities

  • Support financial professionals, internal sales partners, and business partners by phone and digital channels with clear, consultative information about life insurance products, illustrations, and sales concepts.
  • Ask thoughtful questions and listen to understand needs, identify case opportunities, and explain available options and next steps.
  • Develop expertise in life insurance products, illustrations, sales concepts, and case design, and apply it to help move opportunities toward submission.
  • Provide accurate and complete information, maintain thorough documentation, and proactively reduce delays, rework, and friction in the presales process.
  • Participate in training, coaching, skill-building activities, and feedback conversations, and apply learning in daily work.
  • Share knowledge, support teammates, and suggest improvements to the customer experience and team processes.

Benefits

  • Market-competitive base salary with yearly bonus potential.
  • Medical, dental, vision, life, and disability insurance.
  • Paid Time Off and leaves of absence, including parental and military leave.
  • 401(k) plan with company match up to 4%.
  • Company-funded pension plan.
  • Wellness programs, including up to $1,600 per year in reimbursement for eligible wellbeing purchases.
  • Work/Life Resources covering topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance enrollment in an approved traditional college degree or accredited certificate program.
  • Employee Stock Purchase Plan, allowing eligible shares to be purchased at 85% of the lower of the beginning or ending purchase-period price.
  • Eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable performance factors.
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