Senior Implementations Consultant

Vic.ai•New York, NY

About The Position

We are seeking a Senior Implementations Consultant to lead and evolve the customer onboarding experience at Vic.ai—an AI-first platform transforming how finance teams operate. This is not a traditional implementation role. You will help customers rethink their Accounts Payable workflows through applied AI, automation, and intelligent process design. As a key member of our team, you will drive scalable, AI-enabled implementation strategies that ensure enterprise customers achieve rapid time to value and successful Go-Live readiness. Reporting to the Director of Implementations, you will play a critical role in shaping how AI is deployed in real-world finance environments—turning complex AP processes into autonomous, high-performing systems.

Requirements

7+ years of experience, including 5+ years in software implementations (ERP, finance systems, or adjacent)
Strong Accounts Payable domain expertise strongly preferred (invoice processing, procure-to-pay workflows, financial operations)
Proven experience implementing solutions within finance or accounting environments
Demonstrated ability to drive complex, multi-stakeholder projects to completion
Proven track record of actively using AI tools in your day-to-day work (not just familiarity or interest)
Demonstrated ability to apply AI to solve real business problems and improve outcomes
Continuously learning and staying current with emerging AI capabilities, tools, and best practices
Strong point of view on how AI can transform finance operations, particularly within Accounts Payable
Comfort experimenting, iterating, and pushing boundaries with new technologies
Expertise in requirements gathering, solution design, and project execution
Strong problem-solving, decision-making, and negotiation skills
Ability to manage multiple projects with competing priorities
Exceptional stakeholder management and relationship-building skills
Ability to translate technical concepts into clear business value
Confident communicator with executive-level presence
Bachelor’s degree required

Nice To Haves

PMP or similar certification is a plus

Responsibilities

Lead complex, AI-driven implementation projects with minimal oversight
Translate Accounts Payable workflows into optimized, AI-powered solutions
Operate as a trusted advisor to finance and accounting leaders
Demonstrate strong executive presence with the ability to influence senior stakeholders
Mentor team members on both implementation excellence and advanced AI utilization
Actively leverage AI in your own workflows to drive efficiency, quality, and scale
Identify opportunities to automate and redesign customer processes using AI—not just improve them incrementally
Continuously refine implementation methodologies to scale with the business
Build deep expertise in the Vic.ai platform, including configuration, training, and optimization
Contribute to a culture of innovation - setting the standard for how AI is used across the team
Own the end-to-end implementation lifecycle—from deal close through full adoption
Design and deploy AI-enabled AP workflows that improve accuracy, efficiency, and scalability
Guide customers through process transformation, not just system setup
Develop repeatable, AI-first implementation playbooks, templates, and best practices
Identify opportunities to productize implementation learnings into scalable solutions
Partner closely with Integrations, Product, Sales Engineering, and Customer Success
Ensure alignment across technical, operational, and customer stakeholders
Lead project planning, execution, and risk mitigation
Manage timelines, resources, and communication across multiple workstreams
Track performance and continuously improve implementation outcomes
Demonstrate hands-on, daily use of AI tools to enhance your own productivity and output
Bring forward new tools, techniques, and approaches as the AI landscape evolves
Educate customers not just on what Vic.ai does, but how to operationalize AI across their finance function
Push beyond basic automation—drive true transformation in how AP work gets done
Coach junior consultants on implementation strategy, customer engagement, and AI application
Raise the bar for how implementations are delivered across the organization
Partner with Operations to define implementation standards
Support partner-led implementation models with clear frameworks and guidance