Senior Implementation Engineer
About The Position
You will develop, manage, and showcase innovative solutions to complex business problems that leverage the Finxact Core APIs and technical features. With a focus on ensuring customer success, the Implementation Engineer’s primary role is to provide technical consulting to clients and serve as a subject matter expert on the Finxact Core APIs and integration points. In addition, the Implementation Engineer role encompasses all components of client implementations, training, overall product feedback and client support. When clients present vendors that are not already integrated to the Finxact core, you will provide consultative guidance on how the vendor can be integrated into the ecosystem. Most importantly though, you will consult the client on best practices regarding integration models, workflows and you will support the client’s users through onboarding to help them get the most out of the solution you helped design. The ideal candidate will have a background in financial software working with clients directly and with internal project team members.
Requirements
- 6+ years professional experience in API and software development
- 2+ years of experience programming functional, imperative or object-oriented languages
- Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
- Must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
Nice To Haves
- Financial industry experience and knowledge of Golang programming
- Stellar communication, collaboration, problem-solving and accountability skills
Responsibilities
- Obtain and maintain an in-depth understanding of Finxact’s technology and its underlying architecture
- Work with clients to solve complex business problems, trouble shooting, and using the Finxact Core and its surrounds
- Communicate complex technical concepts to a variety of audiences
- Interface directly with ecosystem partners, clients, and internal teams to promote the adoption of our product
- Support the technical design process by participating in the analysis of technical application and client ecosystem requirements
- Assist in analysis that will identify requirements related to people, processes, and technology.
- Develop and code core functionality and interfaces for our solution
- Participate in execution and documentation of tests
- Assist in the deployment process for client implementations
Benefits
- Paid holidays
- Generous time off policies
- Recharge & Refuel time for qualifying associates
- Free counseling through our EAP
- Competitive salaries
- Fiserv 401(k) Savings Plan
- Employee Stock Purchase Plan
- Living Proof program where you can exchange points for a variety of rewards
- Variety of medical, dental, vision, life and disability insurance options
- Well-being resources through our Fuel Your Life program
- Training, development, certification, and internal mobility opportunities
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
