Senior Implementation Engineer

Fiserv•Alpharetta, GA

5d•Onsite

About The Position

You will develop, manage, and showcase innovative solutions to complex business problems that leverage the Finxact Core APIs and technical features. With a focus on ensuring customer success, the Implementation Engineer’s primary role is to provide technical consulting to clients and serve as a subject matter expert on the Finxact Core APIs and integration points. In addition, the Implementation Engineer role encompasses all components of client implementations, training, overall product feedback and client support. When clients present vendors that are not already integrated to the Finxact core, you will provide consultative guidance on how the vendor can be integrated into the ecosystem. Most importantly though, you will consult the client on best practices regarding integration models, workflows and you will support the client’s users through onboarding to help them get the most out of the solution you helped design.

Requirements

6+ years professional experience in API and software development
2+ years of experience programming functional, imperative or object-oriented languages
Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Financial industry experience and knowledge of Golang programming
Stellar communication, collaboration, problem-solving and accountability skills

Responsibilities

Obtain and maintain an in-depth understanding of Finxact’s technology and its underlying architecture
Work with clients to solve complex business problems, trouble shooting, and using the Finxact Core and its surrounds
Communicate complex technical concepts to a variety of audiences
Interface directly with ecosystem partners, clients, and internal teams to promote the adoption of our product
Support the technical design process by participating in the analysis of technical application and client ecosystem requirements
Assist in analysis that will identify requirements related to people, processes, and technology.
Develop and code core functionality and interfaces for our solution
Participate in execution and documentation of tests
Assist in the deployment process for client implementations

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.