Senior Implementation Consultant
About The Position
Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a Senior Implementation Consultant to join our team! Implementation Consultants help our customers get the Greenhouse platform up and running. With a lot of moving pieces and a big goal to transform hiring, Implementation Consultants are key to ensuring a seamless launch of Greenhouse for our customers.
Requirements
- Customer-facing experience working with global entities and multiple stakeholders
- 2+ years of experience working with Enterprise customers (1,000+ employees)
- Background delivering complex software implementations and/or technical projects
- Ability to break down terminology and concepts across various audiences
- Experience communicating with a variety of customer personas at leadership levels
- Applicants must be legally eligible to work in Canada as of the start date chosen by the Company. We are unable to support sponsorship at this time.
Nice To Haves
- Advanced understanding of Greenhouse Recruiting, a plus
- Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply
Responsibilities
- Lead mid-market and enterprise customers through successful implementations and launches
- Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value
- Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks
- Provide support and mentorship by demonstrating knowledge of products, services, and best practices
- Own implementation tasks such as system design, product training, configuration, and organizational roll out strategies
- Advocate for client needs and product requests to Greenhouse's internal support, product, engineering, and sales teams
- Partner with internal teams to ensure a smooth transition for customers post-implementation and work with our technical teams for data migration, integrations, and reporting
- Become a subject matter expert on all Greenhouse products
- Additional projects and responsibilities as business needs require
Benefits
- performance review program that’s committed to providing actionable feedback
- bonus structure that rewards great performance
- award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
