Senior IAM Systems Engineer

RBCToronto, ON
Onsite

About The Position

The Senior IAM Systems Engineer will lead CyberArk implementations, acting as a Subject Matter Expert (SME) for Privileged Access Management (PAM) solutions. This role involves driving automation for infrastructure deployment and security patching, collaborating with various IT and Security teams, and solving complex technical challenges. The engineer will manage project deliverables using Agile/Scrum methodologies, maintain documentation, and communicate technical strategies to diverse audiences. A key aspect of this role is leveraging AI agents for IAM tasks and integrating AI tools to enhance workflows and decision-making.

Requirements

  • 5+ years of IAM experience, with 3+ years hands-on CyberArk implementation/support (PVWA, CPM, PSM, PSMP, CP/CCP).
  • Strong CyberArk troubleshooting skills, including performance tuning and security hardening.
  • Programming proficiency for automation and integrations.
  • Deep understanding of IAM principles: Identity governance, privileged access security, and access management.
  • Project leadership experience: Coordinating cross-functional teams, managing timelines, and delivering IAM projects.
  • Agile/Scrum familiarity and experience with tools like Jira.
  • Excellent problem-solving abilities: A proven track record of researching and implementing innovative solutions.
  • Strong documentation skills: Maintaining technical runbooks and troubleshooting guides.
  • Experience leveraging AI agents for IAM tasks, such as automated access provisioning, threat detection, and compliance monitoring.
  • Familiarity with integrating AI tools to enhance IAM workflows, improve efficiency, and support decision-making.

Nice To Haves

  • CyberArk Certified Defender (CADEF) or equivalent certification.
  • Security certifications: CISSP, CISM, or PMP.
  • Cloud IAM experience (AWS IAM, Azure AD).
  • Infrastructure-as-Code (IaC) skills (Terraform, Ansible).
  • Strategic thinking and ability to influence stakeholders across business units.

Responsibilities

  • Lead and manage the full lifecycle of PAM solutions, including installation, configuration, and troubleshooting of CyberArk Core components (PVWA, CPM, PSM, PSMP, CP/CCP).
  • Provide expert guidance on architecture, performance optimization, and security hardening for CyberArk deployments.
  • Develop automated processes for infrastructure deployment and security patching for CyberArk software and servers (Windows and Linux).
  • Partner with IT, Security, DevOps, and Compliance teams to align IAM initiatives with business goals.
  • Diagnose and resolve technical issues, leveraging root-cause analysis and innovative solutions.
  • Manage deliverables using Agile/Scrum methodologies, track progress in tools like Jira, and maintain clear documentation (runbooks).
  • Communicate technical strategies to both technical and non-technical audiences, ensuring alignment on timelines and outcomes.
  • Leverage AI agents for IAM tasks, such as automated access provisioning, threat detection, and compliance monitoring.
  • Integrate AI tools to enhance IAM workflows, improve efficiency, and support decision-making.

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
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