IAM Business Systems Analyst, Senior

Toyota North America • Plano, TX

3d

About The Position

We’re looking for a motivated Identity and Access Management (IAM) Business Systems Analyst to join our Information Security team at Toyota Financial Services. This is a great opportunity for someone with hands-on experience in SailPoint IdentityIQ (IIQ) and Identity Security Cloud (ISC) who wants to improve their skills in identity lifecycle management and access governance. Familiarity with other IAM technologies such as Active Directory and Okta Workforce SSO/MFA is desired. In this role, you will support IAM operations, collaborating with different teams (including vendors) to help maintain a secure, compliant, and efficient identity management processes.

Requirements

• Subject matter expertise, driving enhancements to Identity Management capabilities and enabling the delivery of secure, seamless, and innovative solutions across the enterprise.
• Strong analytical and problem-solving skills to understand complex security requirements and translate them into clear, technical and testable requirements for development and QA.
• Good understanding of ITIL and SDLC best practices.
• Knowledge of IAM platforms such as SailPoint, Okta, CyberArk, Oracle Identity Manager, or IBM Security Identity Manager.
• Experience with tools such as JIRA, Confluence, Microsoft Teams, and SharePoint.
• Basic understanding of directory services like Microsoft Active Directory or LDAP.
• Understanding of risk management principles and security controls.
• Familiarity with regulatory compliance requirements relevant to automotive and finance sectors (e.g., SOX, GDPR, CCPA).
• Knowledge of ticketing systems (Service Now) for change management and incident tracking.
• Excellent communication skills for collaborating with technical teams, business stakeholders, and compliance officers.

Nice To Haves

• Hands-on experience in SailPoint IdentityIQ (IIQ) and Identity Security Cloud (ISC).
• Familiarity with other IAM technologies such as Active Directory and Okta Workforce SSO/MFA.
• Bachelor’s degree in computer science, Information Security, or related field.
• IAM certifications (e.g., IBA, ISC2 CC, CISSP).

Responsibilities

• Eliciting, analyzing, and documenting business and functional requirements across multiple domains that interface with Information Security and Identity Management.
• Participating actively in agile ceremonies such as sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives.
• Helping maintain and prioritize the product backlog in collaboration with the Product Owner/Project Manager.
• Creating, updating, and managing user stories, tasks, and bugs in Jira.
• Ensuring all tickets are well-defined, properly categorized, and linked to relevant epics or features.
• Supporting testing activities including UAT for security-related systems.
• Monitoring intake forms queue and promptly responding to demand for incident and backlog creation.
• Assisting in analyzing product performance metrics and user feedback to identify trends, pain points, and opportunities for improvement.
• Acting as a liaison to clarify requirements and resolve ambiguities between business stakeholders and the technical team to ensure alignment on product goals, scope, and priorities.
• Supporting solution design and implementation by validating requirements, participating in design reviews, and assisting with testing and deployment activities.
• Staying updated on IAM trends and best practices, Risk management to contribute to continuous improvement efforts.
• Helping ensure IAM processes and solutions meet audit and compliance standards.

Benefits

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• Tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED