Senior Human Resources Manager

Whip Around

5d • $110,000 - $130,000 • Remote

About The Position

Whip Around is seeking a Senior Human Resources Manager to build and own the company's HR infrastructure end-to-end. This is a player-coach role responsible for HR systems, payroll administration, policies, compliance, the full employee lifecycle, benefits, and HR controls. The successful candidate will transition HR responsibilities from current contractors, establish a scalable operating model, and align HR strategy with business objectives for a 70-person international organization. Key areas of focus include HR operations, systems, payroll, policies, compliance, employee relations, performance management, compensation, benefits, talent acquisition, and onboarding. The role requires a strategic yet hands-on approach to build a robust HR foundation for growth.

Requirements

• 5+ years of progressive HR experience, including as the primary or senior HR resource in a small or mid-sized organization.
• Bachelor’s degree, or equivalent practical HR experience.
• Strong knowledge of U.S. employment practices and compliance requirements.
• Experience developing and implementing HR policies, procedures, and internal controls.
• Experience managing payroll processes and providers.
• Experience evaluating, implementing, or administering HRIS platforms.
• Command of the full employee lifecycle, including employee relations and sensitive personnel matters.
• Strong organizational, project management, documentation, and communication skills.
• Ability to operate independently with limited administrative support and work effectively with senior executives.

Nice To Haves

• SaaS, software, technology, or private-equity-backed company experience, ideally supporting a distributed or remote workforce.
• International HR experience, particularly in New Zealand.
• Experience with Deel or similar platforms, and with implementing a new HRIS or payroll system.
• Experience building or scaling an HR function, including developing HR controls with Finance.
• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification.

Responsibilities

• Serve as the primary internal HR leader and trusted advisor to the CFO, executive team, and managers.
• Develop an HR strategy aligned with business objectives and a scalable operating model suited to a 70-person international organization.
• Advise leadership on organizational structure, workforce planning, compensation, performance management, employee relations, and HR risk.
• Establish HR metrics and report regularly to the CFO and executive team.
• Assume day-to-day U.S. HR operations and coordinate with the New Zealand consultant on employee support and local compliance.
• Define HR processes, responsibilities, approval authorities, and documentation standards.
• Establish consistent employee lifecycle processes from hiring and onboarding through compensation changes, performance, leave, benefits, and offboarding.
• Maintain accurate employee records and automate or simplify HR administration.
• Assess the current HR technology environment, recommend a scalable future state, and lead HRIS selection and implementation.
• Evaluate payroll processes and platforms and lead future payroll implementations or migrations.
• Oversee U.S. payroll, including inputs, employee changes, deductions, approvals, and reconciliations.
• Partner with Finance on payroll review, approval, reconciliation, and reporting.
• Review existing policies for gaps and risk, then develop, document, and maintain HR policies and standard operating procedures.
• Establish HR controls: approval requirements, segregation of duties, documentation standards, system access controls, and periodic reviews.
• Document core processes - hiring and onboarding; compensation, salary, and promotion changes; payroll approvals; benefits; leave; performance reviews; complaints and investigations; terminations; and system access and record changes.
• Monitor and periodically audit compliance with policies, ensure exceptions are documented and approved, and partner with Finance on HR and payroll controls.
• Maintain compliance with U.S. federal, state, and local employment law, and coordinate with the New Zealand consultant and external advisors on New Zealand requirements.
• Monitor regulatory developments, manage employment documentation and record retention, and recommend policy changes.
• Engage external employment counsel when needed, support documentation of employee relations matters, investigations, and terminations, and identify and mitigate HR risk.
• Serve as a resource for employees and managers on HR policies, employee relations, performance, and workplace concerns.
• Coach managers on people management, feedback, and documentation, and establish consistent handling of performance and conduct issues.
• Manage sensitive matters with discretion and judgment.
• Improve the performance management process and partner with leadership on clear expectations and consistent reviews.
• Support compensation planning, benchmarking, salary reviews, promotions, and incentives.
• Oversee benefit programs and broker relationships, evaluating offerings for competitiveness and cost effectiveness.
• Establish consistent recruiting and hiring processes, partnering with hiring managers on roles, compensation ranges, interviews, and evaluation criteria.
• Deliver a consistent onboarding experience, ensuring approvals, employment documentation, background checks, payroll setup, benefits enrollment, and system provisioning are completed.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Open time off policy, plus company holidays and paid parental leave
• Professional development support, including HR certification and continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Senior