Senior Human Resource Specialist

Insperity • Walnut Creek, CA

14d • Hybrid

About The Position

Insperity provides a comprehensive suite of HR solutions, blending HR service and technology. With over 90 locations in the U.S., Insperity impacts thousands of businesses and communities. The company values its people, diversity, inclusivity, and a sense of belonging, celebrating work and life events, and partnering with clients and communities. Insperity has been recognized as a top workplace by Glassdoor and U.S. News & World Report, and for its Midsize Early Talent Programs by RippleMatch. The company offers flexibility, career growth through continuous learning, mentorship, and training, and a total rewards package including generous PTO, top-tier medical, dental, and vision benefits, health & wellness support, and paid volunteer hours.

Requirements

• Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required.
• Eight or more years of end-to-end Human Resources operations experience required with a focus on HR Generalist, HR Business Partner, or Manager roles is required.
• Prior experience in multi-state companies who have at least 500 employees is required.

Nice To Haves

• Experience operating in a matrixed environment is preferred.
• Professional in Human Resources (PHR) certification is preferred.
• SHRM Certified Professional (SHRM-CP) certification is preferred.
• Senior Professional in Human Resources (SPHR) certification is preferred.
• SHRM Senior Certified Professional (SHRM-SCP) certification is preferred.

Responsibilities

• Manages assigned clients, including complex ones, by contributing to their success and growth while maintaining high customer satisfaction and retention.
• Develops and maintains strategic relationships, providing guidance and value-added solutions to clients.
• Interfaces with client HR Leaders and partners with senior leaders.
• Fosters relationships with client HR and senior leaders, advises on HR compliance and business goals, and connects with internal and client partners.
• Utilizes knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management to advise clients on HR issues, suggest innovative HR strategies, and deliver comprehensive guidance.
• Engages with internal support teams such as DE&I Services, Compensation Services, EEO Services, Payroll, FLSA Administration, Background Screening, Benefits, and Centers of Excellence.
• Analyzes data and statistics for trends and patterns to make recommendations for improving organizational culture, attracting/retaining employees, addressing staffing issues, and maintaining legal compliance.
• Facilitates client trainings.
• Collaborates with clients and Account Executives on HR goals aligned with business objectives.
• Understands and implements client's people, organizational structure, and leadership development strategies.
• Engages proactively with clients to understand evolving organizational strategy and goals.
• Ensures all client interactions are properly and timely documented in client management systems.
• Partners with and guides HR Representative/Data Support Specialists, HR Specialists, and Account Executives.
• Pilots new internal tools, resources, and products and provides feedback.
• Participates in and may lead project teams and focus groups to improve processes or client solutions.
• Requests or volunteers to deliver training and development opportunities for internal partners and peers.
• Acts as Subject Matter Expert (SME) on processes, projects, or tools as requested by leadership.
• Connects with peers and internal resources to identify opportunities for process improvement and collaboration.
• Understands Customer for Life strategy and introduces options to clients, engaging appropriate internal resources.
• Supports the Sales organization, partnering with BPA in prospect meetings.
• Understands client power structure and dynamics, advising, negotiating, and influencing clients toward HR compliance and business goals.
• Offers custom approaches as needed.
• Creates content and hosts knowledge sharing sessions with the team.
• Understands Insperity and approved partner technologies and consults with clients to deliver value tied to initiatives and goals.

Benefits

• Generous paid time off
• Top-tier medical, dental and vision benefits
• Health & wellness support
• Paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Senior