Senior Human Resource Business Partner

BOYS & GIRLS CLUBS OF THE TENNESSEE VALLEY•Knoxville, TN

4d•Onsite

About The Position

The Senior Human Resource Business Partner reports to the Senior Vice President of Human Resources and is responsible for administering, coordinating, and evaluating human resources plans, policies, procedures, services, and programs in accordance with BGCTNV’s priorities. The role provides human resource and talent management support to leaders and employees and ensures personnel records and reporting practices meet Department of Education, Department of Labor, and other compliance requirements. It supports the full talent management cycle, including recruiting, onboarding, performance management, benefits, development, and employee exits. The position delivers customized HR solutions, advises and coaches managers and employees, supports employee relations and benefits administration, and provides HR data and metrics. It also maintains records and compliance documentation, coordinates training records and organizational development needs, supports personnel actions and terminations, and assists with purchase orders and employee events. The role is based at the administrative office in Knoxville, Tennessee, with up to 25% travel and a day shift. The work environment is a typical office setting.

Requirements

3 to 5 years of experience working in a professional human resources environment.
Bachelor’s degree; a degree in Human Resource Management is preferred.
Knowledge of and proficiency in Microsoft Office Suite.
Ability to maintain strict confidentiality.
Ability to work independently and as part of a team.
Strong written, presentation, interpersonal, and verbal communication skills.
Strong listening skills.
Ability to proactively identify needs and recommend sound solutions.
Ability to build trust and effective working relationships.
Strong planning, multitasking, and organizational skills.
Strong critical-thinking skills and ability to make sound decisions.
Detail-oriented with a high level of accuracy.

Nice To Haves

SPHR or SHRM-SCP certification.

Responsibilities

Deliver customized human resource solutions that support employee retention and organizational growth, using independent judgment and decision-making.
Conduct exit interviews, analyze findings, and recommend corrective actions and continuous improvements to management.
Facilitate workers’ compensation, FMLA, and unpaid leave processes.
Respond to employee relations matters, including employee complaints, harassment allegations, and civil rights complaints.
Manage full-cycle recruiting when acting as recruiter, including drafting postings, reviewing applications, interviewing, making offers, and closing requisitions.
Develop programs addressing employee retention, employee relations, succession, recognition, and other organizational challenges.
Provide HR data and metrics using HR systems and Excel.
Coach, counsel, and mentor managers, supervisors, and staff.
Partner with business leaders on performance management, data analysis, compensation, benefits, and employee relations.
Ensure HR practices align with business objectives, internal standards, and regulatory requirements.
Support benefits administration.
Review and revise local job descriptions to accurately reflect job skills, education, training, and other qualifications.
Execute personnel action processes, ensure appropriate approvals, and distribute approved forms.
Compile and maintain employee files and personnel records in accordance with Department of Education and Department of Labor requirements.
Provide reporting and maintain compliance records.
Ensure training hours are entered into the training database.
Work with the Director of Program Compliance on training hours, requested audit items, and assessments.
Oversee organizational training and development needs to align initiatives with organizational goals, improve employee performance, and support professional growth.
Assist with purchase orders, ensuring information is correct for accounting.
Assist with processing terminations.
Maintain the HR calendar.
Attend job fairs as needed.
Travel locally and regionally as required.
Assist with and participate in employee-related events and meetings.
Assist with other duties as required.