Senior Human Factors Engineer

Abbott Laboratories • Los Angeles, CA

6d • Onsite

About The Position

The Senior Human Factors Engineer represents the Human Factors Engineering discipline on multiple programs, operating with moderate supervision while independently managing assigned Human Factors scope. Has the ability to take an increasingly independent role in support of larger programs, serving as a key stakeholder on cross-functional R&D teams. Demonstrates strength in select Human Factors Engineering skills. Leads the development of Human Factors lifecycle documentation such as Use Specifications, Use-Related Risk Analysis, Formative Protocols/Reports, Summative Protocols/Reports, and Usability Engineering Files with increasingly limited supervision. Plans and conducts customer and competitive research to: identify, prioritize, and develop new projects; create detailed design improvement plans/concepts; and lead internal/external design and development resources. Applies Human-centered Design and Human Factors Engineering principles, collaborating closely with UI/UX partners to support the evaluation and solution of complex product design problems. Consistently monitors professional landscape for usability process improvement opportunities. Exercises independent judgment in planning, organizing, and performing work; monitors and reports status to manager. Represents the Human Factors Engineering function and perspective on core teams – strongly advocating for user and customer centricity through optimal design. Creates and revises accurate documentation related to the Human Factors & Usability Engineering Process for multiple projects with a higher level of independence, including but not limited to: Usability Engineering Plans, Use Specifications, Use-related risk analyses, Usability Study Protocols & Reports, and Usability Engineering Files. Interfaces and builds rapport with a complex network of users including expert customer HCPs, translating feedback from these users into actionable design improvements for the project team. Defines, leads, and conducts usability testing from early product prototyping to product validation studies. Creates detailed design improvement concepts and effectively communicates the value of those concepts to the project teams. Works across product lines and internal departments to create and manage usability evaluation and/or improvement plans. Investigates and defines usability requirements for new product/feature development and facilitates the translation into new projects through usability testing. Identifies and analyzes use errors and issues for medical devices and translates these into specific system risk mitigations. Simulates or tests aspects of new projects to evaluate prototypes and optimizes the user experience. Applies Human Factors, User Experience, User Research, and Human-centered Design principles to determine optimal Human Factors strategies, optimal user interface designs, optimal study designs, and optimal research goals for projects. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Keeps updated on and ensures documents adhere to current Regulatory Guidelines on medical device Human Factors, including: FDA Applying Human Factors and Usability Engineering to Medical Devices, NMPA Guidelines for Usability Engineering of Medical Devices, IEC 62366, and ANSI/AAMI HE75.

Requirements

• BS/BA Degree in Human Factors Engineering, Human-computer Interaction, Human Factors Psychology, Human Centered Design, Industrial Design, UI/UX Design/Engineering, Biomedical Engineering, Systems Engineering, or related field.
• Minimum of 5 years of relevant work experience in medical device development (or related industry) with a bachelor’s degree; or 3 year of relevant work experience in medical device development (or related industry) with a Master’s Degree, etc.
• Experience with applying understanding of human factors and/or usability engineering to issues to complete deliverables within assigned projects.
• Demonstrated ability to effectively integrate information from varied disciplines including R&D Engineering, Marketing, and Regulatory Affairs.
• Strong analytical and problem-solving skills.
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communication ability
• Meets deadlines in timely manner.
• Strong organizational and follow-up skills, as well as attention to detail.
• Ability to travel approximately 20%, including internationally.
• Ability to maintain regular and predictable attendance.

Nice To Haves

• Master’s or Doctoral Degree in Human Factors Engineering, Human-computer Interaction, Human Factors Psychology, Human Centered Design Industrial Design, UI/UX Design/Engineering, Biomedical Engineering, Systems Engineering, or related field preferred.
• Clinical experience with Cardiac Rhythm Management devices (e.g., leadless pacemakers, implantable defibrillators, leads, catheters, etc.) is highly preferred.
• Experience in Physician interaction preferred.
• Experience moderating/conducting Usability studies or User Research studies preferred.
• Medical device experience preferred.

Responsibilities

• Represents the Human Factors Engineering function and perspective on core teams – strongly advocating for user and customer centricity through optimal design.
• Creates and revises accurate documentation related to the Human Factors & Usability Engineering Process for multiple projects with a higher level of independence, including but not limited to: Usability Engineering Plans, Use Specifications, Use-related risk analyses, Usability Study Protocols & Reports, and Usability Engineering Files.
• Interfaces and builds rapport with a complex network of users including expert customer HCPs, translating feedback from these users into actionable design improvements for the project team.
• Defines, leads, and conducts usability testing from early product prototyping to product validation studies.
• Creates detailed design improvement concepts and effectively communicates the value of those concepts to the project teams.
• Works across product lines and internal departments to create and manage usability evaluation and/or improvement plans.
• Investigates and defines usability requirements for new product/feature development and facilitates the translation into new projects through usability testing.
• Identifies and analyzes use errors and issues for medical devices and translates these into specific system risk mitigations.
• Simulates or tests aspects of new projects to evaluate prototypes and optimizes the user experience.
• Applies Human Factors, User Experience, User Research, and Human-centered Design principles to determine optimal Human Factors strategies, optimal user interface designs, optimal study designs, and optimal research goals for projects.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Keeps updated on and ensures documents adhere to current Regulatory Guidelines on medical device Human Factors, including: FDA Applying Human Factors and Usability Engineering to Medical Devices, NMPA Guidelines for Usability Engineering of Medical Devices, IEC 62366, and ANSI/AAMI HE75.

Benefits

• Career development with an international company where you can grow the career of which you dream.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior