Human Factors Engineer

Harley-DavidsonMilwaukee, WI
Hybrid

About The Position

The Harley-Davidson Motor Company Product Development Center (PDC) located in Wauwatosa, WI is home to the mantra – You dream it. We build it. Join our team as a Human Factors Engineer.Job SummaryThe Human Factors Engineer is responsible for delivering a world-class Rider Experience on Harley-Davidson motorcycles while supporting product methodology requirements using virtual modeling, laboratory and on track/road testing. This role will work in the Rider Experience team within Vehicle Engineering and support new and current product teams, focusing on maintaining a premium customer experience through product design.

Requirements

  • Bachelor's Degree Required
  • This position requires a requires a Bachelors degree in Human Factors or related technical field.
  • This position typically requires a minimum of 3 years of related experience.
  • Experience with fundamental concepts of ergonomics and biomechanics as they relate to comfort and posture.
  • Exposure to anthropometric models and databases such as CAESAR (Civilian American and European Surface Anthropometry Resource) or ISO7250-2.
  • Understands and has demonstrated the cascading nature of vehicle level requirements between VOC (Voice of Customer), vehicle and system level.
  • Comfortable in advocating for HFE-driven insights in a clear, concise manner to multiple levels of the organization and providing data/rationale for recommendation
  • Understands basic project management tools and principles (in topics such as requirements, scheduling, risk and issues, budget, and metrics). Ability to manage multiple projects at the same time.
  • Motorcycle rider or desire to learn

Nice To Haves

  • Familiarity with statistical distribution concepts useful in quantifying human variation and preference.
  • Conducted ergonomic assessments using various assessment methods with a sample participant pool that meets the targets for the product.
  • Experience with fundamental concepts of user interface (UI) and user experience (UX) design and use of Adobe XD, Figma or related software to create testable prototypes.
  • Understanding of predictive methods for assessing UI, software usability testing (methodologies and tools – Eye-Tracking), design standards, touchscreen and mobile devices.
  • Ability to use various methods and assessment tools such as task-based testing, think – aloud, observational research and card sorting.
  • Experience engaging stakeholders to develop vehicle level requirements.
  • Has demonstrated proficiency in a 3D CAD system (Creo Parametric preferred) or equivalent of modeling mannequin in virtual assembly. Ability to analyze the mannequin on the motorcycle for reach, posture, clearances and visibility.

Responsibilities

  • Execute overall ergonomic and Human Machine Interface (HMI) strategies.
  • Cascade customer and project inputs into a measurable vehicle level requirements that drive system design.
  • Plan and conduct usability, driver distraction, and ergonomic studies for new product development to verify vehicle level requirements.
  • Interview and collaborate with necessary teams to create Personas, Journey Maps, User Flows, Information Architectures, Interaction Designs, Wireframes, UI Designs, and Product Designs.
  • Describe tradeoffs among conflicting requirements using product methodology tools or equivalent.
  • Conduct competitive benchmarking for creating informed vehicle requirements such as Keystroke Level Modeling, Heuristic Evaluations and Ergonomic Assessments.
  • Coordinate and support engineering benchmarking and ride events
  • Work with 3D CAD software to virtually evaluate ergonomic rider/passenger comfort.
  • Expand and evolve H-D UX/HFE standards, design methodologies, guidelines, processes, equipment and tools.

Benefits

  • annual bonus programs
  • health insurance benefits
  • a 401k program
  • onsite fitness centers
  • employee stores
  • employee discounts on products and accessories
  • domestic relocation assistance
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