Senior HRBP Manager

ServiceNow•New York, NY

1d•Hybrid

About The Position

This role understands the overall business direction and impact of people decisions to influence the right business choices for fulfilling business objectives. The Senior HRBP Manager contributes to the development and delivery of BU business plans and the scoping of key business initiatives. They contribute to business growth by operationalizing talent initiatives to support business outcomes. This role identifies, advises, advocates, and enables initiatives that drive a strong culture, improved organizational effectiveness, business performance, and/or engagement. The Senior HRBP Manager acts as the voice of the business in the HR function and partners with People Partners, COEs, and Ops to ensure business needs are represented and that fit-for-purpose HR solutions are developed and deployed. They coach Senior Business Leaders on topics such as developing people leadership capabilities to enhance their effectiveness and impact. The role utilizes and analyzes data and trends to inform guidance to business leadership and measure success, enabling learning, iteration, and improvement. They provide strategic advice on strategic workforce planning, calibration and succession planning, organization design, change management, culture, leadership and team development, and relevant workforce trends impacting the BU.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Experience in direct client support and management coaching experience as well as team development/management.
Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building.
Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment.
Ability to manage multiple complex issues and prioritize projects concurrently.
Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical.
Credibility and integrity in communications to ensure information flows both upward and downward.
Confidence to challenge respectfully to influence business decisions.

Nice To Haves

Experience supporting [fill in function name] a plus.

Responsibilities

Understand the overall business direction and impact of people decisions to influence the right business choices to fulfill business objectives.
Contribute to the development and delivery of BU business plans and the scoping of key business initiatives.
Contribute to business growth by operationalizing talent initiatives to support business outcomes.
Identify, advise, advocate, and enable initiatives that drive a strong culture, improved organizational effectiveness, business performance and/or engagement.
Act as the voice of the business in the HR function and partner/contract with People Partners, COEs, and Ops to ensure business needs are represented and that fit-for-purpose HR solutions are developed and deployed for key business needs.
Coach Senior Business Leaders and advise them on topics such as the development of people leadership capabilities, to ensure that Leaders and Managers become more effective as people leaders and are increasing their impact on people.
Use and analyze data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions.
Provide strategic advice on strategic workforce planning, calibration and succession planning, organization design, change management, culture, leadership and team development, and relevant workforce trends which will impact the BU.