Senior HR Technology Business Analyst – HR Systems, SQL & Integrations

Axiom Path•Charlotte, NC

About The Position

Join an enterprise technology team focused on improving the systems and processes that support critical human resources operations. The team brings together HR, Payroll, Total Rewards, and IT professionals to deliver reliable, scalable technology solutions that improve employee experiences and streamline business operations. It supports enterprise applications and integrations across payroll, compensation, benefits, recruiting, and workforce management. The position bridges business strategy and technical execution, contributing to system enhancements, process modernization, and operational improvements. The Business Analyst serves as a liaison between HR stakeholders and technology teams, translates business challenges into actionable requirements and solutions, supports application integrations, and partners with developers and stakeholders throughout delivery and ongoing support.

Requirements

At least 7 years of experience as a Business Analyst, Technical Business Analyst, or enterprise IT solutions professional.
Demonstrated experience supporting complex enterprise applications and cross-functional technology initiatives.
Strong expertise in business analysis, requirements gathering, functional specifications, technical documentation, and process mapping.
Hands-on SQL proficiency, including writing queries, joining tables, analyzing datasets, and performing basic scripting.
Experience translating business requirements into development-ready user stories, features, epics, and acceptance criteria.
Understanding of enterprise application integrations, data mapping, and system-to-system workflows.
Experience with HR technology processes involving payroll, compensation, benefits, recruiting, or workforce management.
Ability to investigate application defects, troubleshoot integration issues, and support production environments.
Working knowledge of Agile/Scrum methodologies and software development lifecycle practices.
Strong analytical skills, including identifying root causes, evaluating solutions, and communicating technical findings.
Excellent stakeholder engagement, facilitation, documentation, and communication abilities.
Ability to collaborate effectively with business stakeholders and technical development teams.
Sound judgment when handling confidential employee information, including payroll and compensation data.

Responsibilities

Serve as a liaison between HR stakeholders and technology teams, translating business challenges into system requirements and technical solutions.
Lead requirements discovery sessions to understand business processes, identify operational gaps, and define improvement opportunities.
Develop business and technical documentation, including functional specifications, user stories, epics, acceptance criteria, and process workflows.
Analyze current-state processes and design future-state solutions to improve efficiency, automation, and scalability.
Support enterprise HR applications and integrations involving payroll, compensation, benefits, recruiting, and workforce management.
Define integration requirements, data mappings, and system interactions to support accurate information exchange across applications.
Use SQL to investigate data discrepancies, validate business logic, troubleshoot issues, and support technical analysis.
Partner with developers, application teams, and business stakeholders through solution design, development, testing, deployment, and ongoing support.
Investigate application defects, integration failures, and data inconsistencies; perform root cause analysis and coordinate resolutions.
Participate in Agile delivery activities, including backlog refinement, sprint planning, daily standups, and sprint reviews.
Support new functionality rollouts, application enhancements, and continuous improvement initiatives across the HR technology landscape.