Senior HR Solutions Partner

Humana
•$86,300 - $118,700•Remote

About The Position

The Senior HR Solutions Partner supports the human resources function in the implementation and execution of effective human resource policies and practices which help the assigned client group achieve their business results. The Senior HR Solutions Partner addresses complex and sensitive workplace issues, applying HR expertise, business acumen, and risk-based decision-making to deliver effective and consistent solutions. The Senior HR Solutions Partner provides expertise through HR consulting and performance management including working with business leaders and associates to solve significant people issues, provides expertise in technical and regulatory aspects of employment including hiring, policy administration, process & practices, corrective action, workforce reductions, etc. Works across multiple Human Resources sub-families including Compensation, Benefits, Strategic Human Resources, Mergers & Acquisition, HR policy, compliance, talent acquisition, legal, onboarding, training, records maintenance, and communications to guide leaders and associates in developing solutions. Makes decisions on moderately complex to complex issues regarding approach for human resources guidance and project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments while ensuring appropriate documentation and maintaining a case load that meets industry standards of best practices. This position operates within a shared services environment, supporting multiple lines of business and leveraging technology as a core component of service delivery. The role is expected to continuously identify and implement opportunities to utilize automation, artificial intelligence, self-service tools, and data-driven insights to improve operational effectiveness, customer experience, and business results.

Requirements

  • Bachelor's degree
  • 5+ years of applied HR experience in various Human Resources functions
  • 2+ or more years of experience in employment laws and strong investigation experience
  • Experience with Workday, Service Now, or other related HRIS and service support systems
  • Proficient knowledge of MS Office Programs
  • Self-provided internet service with at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps; wireless, wired cable or DSL connection is suggested.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

  • Relevant certifications such PHR, SHRM- CP
  • Experience working and performing in a matrix driven environment

Responsibilities

  • Supports the human resources function in the implementation and execution of effective human resource policies and practices.
  • Addresses complex and sensitive workplace issues, applying HR expertise, business acumen, and risk-based decision-making.
  • Provides HR consulting and performance management expertise.
  • Works with business leaders and associates to solve significant people issues.
  • Provides expertise in technical and regulatory aspects of employment including hiring, policy administration, process & practices, corrective action, workforce reductions, etc.
  • Works across multiple Human Resources sub-families including Compensation, Benefits, Strategic Human Resources, Mergers & Acquisition, HR policy, compliance, talent acquisition, legal, onboarding, training, records maintenance, and communications to guide leaders and associates in developing solutions.
  • Makes decisions on moderately complex to complex issues regarding approach for human resources guidance and project components.
  • Exercises considerable latitude in determining objectives and approaches to assignments while ensuring appropriate documentation and maintaining a case load that meets industry standards of best practices.
  • Operates within a shared services environment, supporting multiple lines of business and leveraging technology as a core component of service delivery.
  • Continuously identify and implement opportunities to utilize automation, artificial intelligence, self-service tools, and data-driven insights to improve operational effectiveness, customer experience, and business results.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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