Senior HR Partner

ShipBob•Bethlehem, PA

2d•Onsite

About The Position

The Senior HR Partner is a hands-on People Team representative for assigned ShipBob fulfillment center and hub locations, providing full-cycle human resources support to employees, managers, and regional directors. The role partners with business leaders to carry out HR initiatives and strategies supporting organizational effectiveness, employee engagement, workforce planning, and compliance. It reports to the Manager, People Experience and is based at 4779 Hanoverville Rd, Building 200, Bethlehem, Pennsylvania, with a Monday–Friday shift from 3:00 p.m. to 11:00 p.m. The position handles employee relations, investigations, HR records and compliance, manager coaching, staffing and recruiting support, onboarding, retention, employee engagement, offboarding, attendance, and discipline. It also communicates People Team programs, presents at site meetings, monitors people metrics, supports surveys and training, and partners with operations on workers’ compensation and return-to-work processes. Additional duties may be assigned by People Team leadership. The targeted base salary range is $77,775–$103,700. The role may also participate in the company’s discretionary bonus plan. ShipBob describes its culture as high-performance, collaborative, transparent, and focused on ownership and continuous improvement. Full-time employees receive access to the company’s AI and productivity tools at no cost.

Requirements

Bachelor’s degree in human resources or a related field.
At least 5 years of human resources experience.
Bilingual in English and Spanish.
Solid understanding of labor-related laws and statutes.
Ability to understand and interpret data, make recommendations, and take action using that data.
Ability to manage highly confidential information.
Ability to work in a fast-paced, energized, open environment and with all levels of management.
Strong presentation and public-speaking skills for groups of varying sizes.
Excellent written and verbal interpersonal skills.
Proficiency with Microsoft Office, Excel, and data-related tools.
Ability to work independently with minimal direction.
Ability to travel.

Nice To Haves

SHRM or SPHR certification.
Prior experience in a fulfillment center, warehouse, or manufacturing facility.

Responsibilities

Serve as the first point of contact for employees, resolve issues, and conduct investigations with People Team leadership, HR business partners, and Legal as needed.
Maintain accurate HR records and documentation and conduct periodic audits for compliance.
Train, coach, and counsel managers on people matters.
Partner with the onsite representative of a third-party staffing agency to support proper staffing.
Participate in recruiting events and career fairs, onsite and offsite.
Source, schedule, coordinate, and conduct interviews for hourly roles.
Facilitate new-hire onboarding training and ensure required paperwork and approvals are completed correctly.
Conduct new-hire check-ins with associates.
Participate in the ShipBob Culture Committee and support Employee Resource Groups.
Plan and coordinate employee retention efforts with the site General Manager.
Host employee office hours or open-door hours.
Coordinate employee offboarding, represent HR in involuntary separation meetings, and conduct exit interviews for voluntary separations.
Track employee attendance and manage disciplinary write-ups.
Participate in progressive discipline and performance improvement plan processes for associates at assigned locations.
Communicate new People Team initiatives and programs to employees.
Present at monthly site town halls and start-up meetings.
Monitor, address, and communicate key people metrics monthly with site leadership.
Administer periodic employee satisfaction surveys and compile results.
Provide training and resources to the onsite leadership team.
Partner with operations on workers’ compensation and return-to-work processes.
Perform additional duties, projects, and responsibilities as assigned by People Team leadership.