Senior HR Portfolio Resource

Pennant Services•Farmington, CT
•Hybrid

About The Position

Pennant Services is seeking an innovative, solution-minded HR professional to support home health, hospice, and home care agencies in an assigned region, with current focus regions including Connecticut and other eastern states. The role provides guidance to multiple agencies and their local HR/Payroll Representatives, helping them apply HR best practices and meet business objectives while addressing compliance matters and supporting multi-state HR initiatives, training, incentive programs, and leadership development. The position is a member of the Pennant HR Team and promotes cultural excellence around the organization’s core values. The role is based in Farmington, Connecticut, with a hybrid work setting and travel as needed, up to 25%. Compensation is $120,000–$175,000.

Requirements

  • Bachelor’s degree required, preferably in Human Resources, Business, or a related field, or commensurate experience.
  • At least 3 years of HR experience.
  • Knowledge of state and federal employment compliance regulations, including Wage and Hour, FMLA, ADA, and Workers’ Compensation, specific to the assigned portfolio.
  • Experience in employee relations, recruiting, diversity initiatives, and the employee life cycle.
  • Continuous-improvement focus, collaborative mindset, and strong interpersonal skills.
  • Detail-oriented, with the ability to prioritize multiple demands.
  • Positive, flexible, and caring personality; good judgment; ability to inspire confidence and handle confidential matters discreetly.
  • Excellent listening skills and professional empathy.
  • Ability to support environments with multiple shifts and significant staffing ramps to support current and future geographic growth.
  • Ability to give direct, transparent feedback and develop accountable relationships.
  • Willingness to travel as needed, up to 25%.

Nice To Haves

  • SHRM certification preferred.
  • Multistate experience strongly preferred.
  • Healthcare setting and/or industry experience strongly preferred.
  • Experience with Workday or other HRIS systems preferred.

Responsibilities

  • Represent the HR organization and communicate the services and resources available to Cornerstone agencies.
  • Support and develop local HR/Payroll Representatives and improve delivery of HR support, initiatives, programs, and services.
  • Collaborate with agency operations and other functions to develop programs that improve employee engagement and retention.
  • Conduct HR compliance audits in Workday and review HR activities, personnel files, FLSA matters, and HR policies and processes for consistency and compliance.
  • Provide Workday HR Resource support for Cornerstone entities, including reviewing and approving new job requisitions.
  • Provide Accurate Background Check training and support, review reports, and offer guidance.
  • Support acquisition activity for Cornerstone entities.
  • Create training and provide training and development on HR systems and processes for new HR Representatives.
  • Assess agencies’ HR needs through regular communication with local HR/Payroll Representatives and analysis of agency-specific data.
  • Advise on federal and state employment laws, policies, and procedures to support compliance.
  • Identify training and development needs and coordinate agency-specific training with service center departments, Compliance, Payroll, and Benefits.
  • Assist agencies with reasonable accommodations and the ADA interactive process.
  • Analyze employee satisfaction and new-hire survey results, exit interviews, unemployment claims, and turnover data; recommend and facilitate appropriate responses with agency leaders.
  • Investigate HR-related complaints under HR Director oversight and document investigations and resolutions.
  • Report non-compliance incidents or high-risk actions to the Director of HR, Employee Relations, and/or Compliance Partner.
  • Assist with job description development and create or revise HR policies, procedures, forms, and related documents.
  • Contribute to annual Human Resources Department goals set by the Director of HR for Cornerstone.
  • Promote and model organizational core values and act as a cultural champion.
  • Perform other job-related tasks as requested.
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