Senior HR Portfolio Resource

Pennant Services•Farmington, CT

5d•$120,000 - $175,000•Hybrid

About The Position

Pennant Services is seeking an innovative, solution-minded HR professional to support and accelerate the results of its home health, hospice, and home care business line across an assigned region. The HR Resource supports multiple agencies in multiple states and provides guidance to agency HR/Payroll Representatives on HR best practices, consultation, compliance, and operational initiatives. The position also supports training, incentive programs, leadership development, coaching, and risk management, and serves as a member of the Pennant HR Team and a cultural champion for the organization’s core values. The position is based in Farmington, Connecticut, with a hybrid work setting and travel as needed, up to 25%. Compensation is listed as $120,000–$175,000. The role is full-time.

Requirements

Bachelor’s degree, preferably in Human Resources, Business, or a related field, or commensurate experience.
At least 3 years of HR experience.
Willingness to travel as needed, up to 25%.
Knowledge of applicable state and federal employment compliance regulations, including Wage & Hour, FMLA, ADA, and Workers’ Compensation, specific to the assigned portfolio.
Experience in employee relations, recruiting, diversity initiatives, and the employee life cycle.
Continuous-improvement focus, collaborative mindset, and strong interpersonal skills.
Detail-focused, with the ability to prioritize multiple demands.
Positive, flexible, and caring demeanor; good judgment; ability to inspire confidence and handle confidential matters discreetly.
Excellent listening skills and professional empathy.
Ability to support an environment with multiple shifts and significant staffing ramps to support growth in current and future geographic locations.
Ability to provide direct, transparent feedback and develop relationships of accountability.

Nice To Haves

SHRM certification preferred.
Multistate experience strongly preferred.
Experience in a healthcare setting or industry strongly preferred.
Experience with Workday or other HRIS systems preferred.

Responsibilities

Represent the HR organization and its services to Cornerstone agencies, and help manage the reputation of the HR organization.
Support and develop HR/Payroll Representatives in delivering agency-specific HR support, initiatives, programs, and services.
Collaborate with agency operations and other functions on programs that enhance employee engagement and retention.
Conduct Workday HR compliance audits for the assigned portfolio and create related training.
Provide Workday support to Cornerstone entities, including reviewing and approving new job requisitions.
Train and support Cornerstone entities on Accurate Background Checks, review reports, and provide guidance.
Support acquisition activity for Cornerstone entities.
Train new HR Representatives on HR systems and processes.
Understand assigned agencies’ HR needs through regular communication with local HR/Payroll Representatives and analysis of agency-specific data.
Advise agencies on applying federal and state employment laws, policies, and procedures to support compliance.
Identify agency training and development needs and coordinate agency-specific training with service center departments.
Partner with Compliance, Payroll, and Benefits to facilitate training as needed.
Assist agencies with reasonable accommodations and the ADA interactive process.
Analyze employee satisfaction and new-hire surveys, exit interview information, unemployment claims, and turnover data; recommend and facilitate actions with agencies and leaders.
Investigate HR-related complaints with HR Director oversight and document investigations and resolutions.
Report non-compliance incidents or high-risk actions to the Director of HR, Employee Relations, and/or Compliance Partner.
Assist with job description development.
Create or revise HR policies, procedures, and related documents or forms.
Periodically audit selected HR activities, such as personnel files, FLSA practices, and HR policies or processes, for consistency and compliance.
Contribute to annual Human Resources Department goals set by the Director of HR for Cornerstone.
Promote and demonstrate the organization’s core values and act as a cultural champion.
Perform other job-related tasks as requested.