Senior HR Generalist - Peaksware

Peaksware • Louisville, CO

5d • Hybrid

About The Position

Peaksware is seeking a Senior HR Generalist who excels at the intersection of people, process, and systems. This role is designed for an individual who enjoys creating excellent employee experiences while also managing the operational details of an effective People function. Reporting to the Director of People Operations, this position will oversee critical HR operations for a distributed workforce, including employee lifecycle management, HRIS optimization, leave administration, multi-state compliance, reporting, and employee support. The role offers the chance to enhance processes, strengthen HR infrastructure, and collaborate with employees and managers across the organization. It is ideal for problem-solvers who are keen on improving systems and making a significant impact through both strategic thinking and hands-on execution.

Requirements

• 5+ years of progressive HR experience, ideally in a Senior HR Generalist or similar HR Business Partner-level role.
• Hands-on experience managing employee lifecycle processes, HR operations, and compliance activities.
• Strong experience administering complex leaves of absence, including FMLA, STD/LTD, Workers’ Compensation, and state-specific leave programs.
• Experience supporting multi-state employment compliance requirements.
• Experience managing or administering HRIS platforms, including system configuration, reporting, audits, and data integrity.
• Ability to analyze HR data and create meaningful reports and insights.
• Strong attention to detail with the ability to balance multiple priorities in a fast-moving environment.
• Excellent communication skills with strong judgment, discretion, and emotional intelligence.
• Ownership Mindset: Highly autonomous and comfortable in a lean environment where you must balance operational execution with elevated employee coaching.
• This is a hybrid position requiring an onsite presence at our office a minimum of 3 days per week (typically Tuesday through Thursday) during core business hours.

Nice To Haves

• Experience with Colorado FAMLI is strongly preferred.
• Experience with Paylocity, Lattice, and Workable.
• Deep experience with other systems and how to navigate HR systems.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience working in a SaaS or technology environment.
• Experience building or improving HR processes in a growing organization.

Responsibilities

• Own end-to-end employee lifecycle processes, including onboarding, performance management, and offboarding.
• Administer performance management cycles through Lattice, ensuring successful execution and supporting managers throughout the process.
• Identify opportunities to improve employee lifecycle processes and create scalable solutions.
• Maintain accurate employee records and ensure HR practices align with company policies and applicable employment regulations.
• Serve as a trusted point of contact for employee questions related to policies, benefits, leaves, and workplace matters.
• Partner with managers to provide guidance on HR best practices, performance conversations, and employee concerns.
• Support engagement and culture initiatives, including employee recognition, celebrations, surveys, and learning programs.
• Approach employee support with empathy, confidentiality, and sound judgment.
• Manage leave administration programs, including FMLA, ADA, STD/LTD, Workers’ Compensation, Colorado FAMLI, and other state-mandated leave programs.
• Guide employees through leave processes, documentation requirements, and return-to-work plans.
• Coordinate with insurance carriers, vendors, and state agencies as needed.
• Monitor evolving federal, state, and local employment regulations and help ensure company compliance.
• Serve as the primary administrator for our HRIS, ensuring system accuracy, efficiency, and data integrity.
• Audit HR workflows, identify process gaps, and implement improvements.
• Partner with Paylocity support to troubleshoot issues and optimize system capabilities.
• Build and analyze HR reports and metrics, including headcount, turnover, leave utilization, and other workforce insights.
• Identify opportunities to eliminate manual processes and create more efficient ways of working.
• Serve as the primary onsite representative of the People team during core business hours.
• Support upcoming office relocation by coordinating logistics, vendors, and workplace transition activities.
• Manage day-to-day workplace operations, including vendor relationships, supplies, and office needs.
• Partner with Talent Acquisition to create an exceptional onsite candidate experience.

Benefits

• Comprehensive health benefits including medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Paid parental leave
• Employee assistance program
• Accident & Critical Illness insurance
• Hospital Indemnity
• Short Term Disability (company paid)
• Long Term Disability (company paid)
• Basic Life Insurance (company paid)
• AD&D (company paid)
• Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
• 401(K) with company match
• 12 paid holidays annually
• Discretionary Flexible Time Off
• Free access to our products
• Corporate discounts
• Professional development resources
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility
• Employee only access to on-site locker rooms and showers
• Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees
• Access to our onsite Music and Podcast Studio

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed