Senior HR Generalist - Employee Relations

Galderma•Toronto, ON

3d•CA$90,000 - CA$110,000•Hybrid

About The Position

Galderma is a leading global dermatology company. The Senior HR Generalist, Employee Relations plays a crucial role in fostering a positive employee experience by providing expert guidance to leaders on employee relations matters, ensuring compliance with HR policies and employment legislation, and strengthening organizational capabilities in HR processes. This role also leads or supports organizational change initiatives and contributes to the continuous improvement of HR processes and programs. The position reports directly to the Head of HR, Canada and collaborates with colleagues across all HR functions. This role is based in downtown Toronto, requiring a minimum of three days on-site per week.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education experience.
A minimum of 8 years of progressive HR experience, with significant experience in employee relations in a non-union environment.
CHRP, CHRL designation (or actively working towards designation)
Demonstrated expertise in employee relations and case management skills, including the ability to assess, manage, and resolve complex workplace matters
Ability to effectively advise and coach managers on performance management, investigations, workplace conduct, and policy application
Strong communication, facilitation, and relationship-building skills
Ability to develop training, documentation, and practical HR resources
Strong judgment, problem-solving, and decision-making skills
Ability to manage sensitive matters with discretion and professionalism
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Proficiency in HR systems and digital tools, with agility to learn new technologies and processes
Microsoft Office: intermediate level Word, PowerPoint & Excel (e.g. pivot tables, VLOOKUPs)

Nice To Haves

Experience with Workday is a strong asset

Responsibilities

Oversees all employee relations matters and provides day-to-day guidance to managers on HR matters such as performance management, investigations, workplace conduct, policy interpretation, etc.
Champions compliance with HR policies and employment legislation, and ensures consistent application across all employees, business functions and organizational levels.
Partners with Head of HR, Canada to identify capability gaps and implements targeted employee relations strategies and initiatives aligned to business objectives.
Develops and delivers training, resources, and communications to enhance understanding of HR processes, programs, policies and best practices.
Partners with business leaders to execute employee relations aspects of organizational changes (e.g. workforce planning, org design, redeployments, etc.)
Provides guidance to the HR shared services team on the administration of local HR processes, programs, and policies to ensure compliance and alignment with employee relations practices and business objectives.
Supports the execution of HR processes and programs, identifies trends and implements solutions to improve workplace culture and enhance employee experience.
Creates and maintains HR documentation, including policies, handbooks, guidance materials, and toolkits.
Demonstrates honesty and integrity, and models behaviours consistent with Galderma’s Four Commitments, company standards and policies.
Demonstrates agility and adaptability in learning new technologies and business processes.
Performs other related responsibilities, as assigned, to support departmental and organizational objectives.