Senior HR Consultant Strategy & Integration

City of Toronto•Union, NJ

2d•Hybrid

About The Position

This role is dedicated to leading complex enterprise transformation initiatives that support the evolution of People & Equity's service delivery model and strategic priorities. Drawing on organizational effectiveness, HR, change management, and business transformation principles, the role supports strategic decision-making and service delivery improvements across the organization. Working across divisions and Centres of Expertise, the role provides strategic advisory support to senior leaders, helping shape future-state operating models, drive organizational change, and improve organizational effectiveness. As the Senior HR Consultant, Strategy & Integration, you will lead the planning, coordination, rollout, and delivery of projects and programs to enhance client service levels by identifying and addressing areas for improvement. Your responsibilities will include, but are not limited to, leveraging organizational diagnostics, industry best practices, stakeholder insights, diversity, equity and inclusions and change management principles to design and implement sustainable enterprise solutions that improve service delivery, organizational effectiveness, and client outcomes.

Requirements

Considerable experience leading complex transformation initiatives in large, multifaceted organizations.
Considerable expertise in organizational effectiveness, service delivery transformation, change management, and strategic project delivery.
Extensive experience leading projects from strategy through implementation.
Experience providing consultative advice to senior leaders.
Experience facilitating complex discussions.
Experience building consensus among diverse stakeholder groups.
Highly skilled at navigating matrixed environments.
Skilled at influencing without direct authority.
Skilled at translating strategic priorities into practical, actionable solutions.
Confident communicator and facilitator.
Excels at relationship management, executive stakeholder engagement, and change leadership.
Comfortable balancing strategic thinking with hands-on execution.
Post-secondary education in a relevant discipline or an equivalent combination of education and experience in human resources.

Nice To Haves

Consulting or advisory services
Service delivery design and operating model reviews
Organizational effectiveness and service improvement
Enterprise modernization and business renewal
Change management and implementation planning
Executive facilitation and stakeholder engagement
Public sector business improvement initiatives
CHRP/, CHRL, Project Management, Change Management experience or other relevant professional designation

Responsibilities

Leads complex transformation initiatives that support the evolution of service delivery models, organizational structures, governance frameworks, and workforce strategies across the organization.
Conducts organizational assessments, facilitates future-state design exercises, develops recommendations for senior leadership, and supports implementation planning to achieve strategic objectives.
Acts as a strategic advisor, providing advice and expertise to leaders on organizational effectiveness, business transformation, and change initiatives while ensuring alignment with broader corporate priorities.
Leads cross-functional and enterprise-wide projects involving multiple stakeholder groups, competing priorities, and complex organizational dynamics.
Develops transformation roadmaps, implementation strategies, stakeholder engagement plans, and change interventions that support successful adoption and realization of benefits.
Facilitates workshops, strategy sessions, and working groups with senior leaders to build alignment and advance decision-making.
Develops trusted advisory relationships with senior leaders and executives across the organization.
Provides strategic advice, facilitates discussions on complex business challenges, and supports leaders in identifying opportunities to improve organizational effectiveness, service delivery, and stakeholder outcomes.
Leads executive-level engagement activities, develops presentations and recommendations for senior decision-makers, and builds consensus among diverse stakeholder groups to advance transformational initiatives.
Provides strategic recommendations to support the Manager in planning and service delivery.
Influences, motivates, and trains employees to foster a collaborative environment that prioritizes teamwork, high-quality work standards, and continuous learning.
Provides ongoing support and coaching to employees to ensure compliance with service standards and best practices.
Designs, develops, and implements training curriculums to keep staff informed and equipped with updated policies, processes, and programs.