Sr HR Business Partner

Brockton Area Multi-Servi•Brockton, MA
•Hybrid

About The Position

The Senior HR Business Partner builds alignment between business operations and HR practices and objectives. The role maintains a strong understanding of business strategy and provides recommendations and solutions using experience, data analysis, and organizational agility to support the organization’s vision, mission, and objectives. The Senior HRBP supports leaders and managers with workforce and employee matters, coordinates HR support for assigned business areas, and mentors HR Business Partners and/or HR Generalists. The position may also supervise HR Business Partners and other administrative staff as needed. This hybrid role requires a minimum of three days per week working on-site at the office and supported program locations, consistent with BAMSI’s flexible work policy and operational needs. The primary work location is expected initially to be Brockton. Travel to other BAMSI offices and programs across Massachusetts, including locations from Plymouth to Worcester, is required for site visits and meetings. Additional on-site presence may be required based on business needs.

Requirements

  • Bachelor’s degree, with a concentration in Human Resources Management, Business, or a related field.
  • At least seven years of proven experience as an HR Business Partner/Generalist, Employee Relations Specialist, or in a related human resources discipline.
  • Thorough understanding and working knowledge of applicable federal and state labor and employment laws and regulations.
  • Exceptional customer focus and strong professional acumen.
  • Ability to work as a dedicated team player, stay highly organized, take initiative, and work independently.
  • Excellent time management skills and ability to manage multiple assignments.
  • Ability to develop and deliver trainings and presentations in partnership with the Learning & Development team.
  • Strong analytical skills, including interpreting workforce data, identifying underlying issues, and translating findings into practical recommendations and action plans.
  • Ability to maintain professionalism and strict confidentiality.
  • Ability to travel between locations and maintain an on-site presence as appropriate.
  • Strong problem-solving skills and sound judgment and discretion.
  • Successful experience influencing senior management and division leaders to adopt beneficial people-management policies and procedures.
  • Exceptional written and verbal communication skills to facilitate effective communication with all organizational levels.
  • Comfort using technology, particularly Microsoft Word, Excel, PowerPoint, and Teams, and HRIS systems.

Nice To Haves

  • SHRM-CP or SHRM-SCP certification is highly desired.
  • Experience in a union environment.
  • Experience with ADP.

Responsibilities

  • Collaborate with division leaders and management to plan, implement, and evaluate workforce priorities and HR policies, programs, and practices aligned with BAMSI’s vision and goals.
  • Promote HR programs and services and help leaders and employees understand how to access appropriate HR support.
  • Advise management on workforce planning, employee engagement and retention, team effectiveness, and performance development.
  • Partner with the designated Employee Relations team when matters require investigations, formal disciplinary guidance, or specialized employee relations support.
  • Serve as the primary point of contact and single point of accountability for coordinating HR support within assigned business areas.
  • Engage HR Shared Services, Talent Acquisition, Learning & Development, Compensation & Benefits, Leave Administration, and Employee Relations subject matter experts; ensure clear ownership, timely resolution, and communication.
  • Support consistent application of HR policies and practices by identifying potential compliance concerns, maintaining appropriate records, and coordinating with HR specialists.
  • Refer employee relations investigations, labor relations matters, and requests for legal guidance to the Employee Relations team.
  • Participate in and lead projects, translating HR priorities into practical implementation plans with clear responsibilities, timelines, communication, and follow-through.
  • Guide and mentor HR Business Partners and/or HR Generalists to support consistent business partnership practices, cross-functional coordination, and accountable service delivery.
  • Build working relationships with operational leaders and maintain a regular presence at supported programs and locations to understand service delivery, staffing needs, and workforce challenges.
  • Analyze and report HR metrics and trends, including vacancies, turnover, early retention, overtime, agency utilization, and workforce readiness; recommend actions and partner with leaders to monitor implementation and results.
  • Maintain knowledge of industry trends, HR best practices, and applicable employment requirements, and partner with HR specialists to translate relevant changes into practical guidance and consistent implementation.
  • Perform other related duties as assigned.
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