Senior Hospital Billing Rep - Hospital Billing Team

Emory•Atlanta, GA

7d•Remote

About The Position

The Senior Hospital Billing Representative provides advanced expertise and leadership support for billing and accounts receivable (AR) operations. This position mentors billing and AR staff, monitors quality and productivity standards, and assists leadership with process improvements and payer relationship management. The Lead serves as a subject matter expert for complex billing issues and supports operational efficiency through data-driven insights and cross-functional collaboration.

Requirements

Associate's degree in Business Administration, Healthcare Administration, or related field; Or equivalent experience and education combination
4+ years of experience in hospital billing, accounts receivable, or revenue cycle operations
Advanced knowledge of hospital billing and accounts receivable workflows
Ability to analyze payer trends and implement corrective actions
Strong leadership, mentorship, and interpersonal skills
Proficiency with Epic and reporting tools
Excellent problem-solving and conflict resolution abilities
Strong attention to detail, organization, and accountability for results
Effective written and verbal communication skills
Commitment to continuous improvement and operational excellence
Up to 25 lbs., 0-33% of the workday (occasionally). Lifting 25 lbs. max; carrying of objects up to 25 lbs.; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, writing).

Nice To Haves

Associate's degree in Business Administration, Healthcare Administration, or related field
6+ years of experience in hospital billing or healthcare revenue cycle
Certification
Epic Systems
Proficiency in Epic and billing software systems
Prior leadership or mentorship experience

Responsibilities

Serve as a subject matter expert for payer rules, claim submission, denial management, and AR workflows.
Monitor team performance and quality assurance metrics to ensure compliance, accuracy, and timeliness.
Provide coaching, training, and mentorship to billing and AR staff to promote skill development and team performance.
Ensure billing practices comply with HIPAA, CMS, and payer-specific regulatory requirements.
Participate in internal audits, workflow reviews, and process evaluations to maintain compliance and accuracy.
Collaborate with revenue integrity and compliance teams to address complex payer issues and audit findings.
Assist supervisors with workflow monitoring, reporting, and trend analysis to support data-driven decision-making.
Analyze payer denial and payment trends to identify opportunities for process improvement and revenue recovery.
Partner with cross-functional teams on projects to optimize billing processes, improve reimbursement, and enhance performance outcomes.
Perform other duties as assigned.