Billing Rep 1

Mass General Brigham•Somerville, MA

1d•$18 - $25•Remote

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.

Requirements

High School Diploma or Equivalent required
experience in billing, finance or collections 1-2 years required
Strong attention to detail and ability to multitask.
Excellent written and verbal communication skills.
Proficient in Microsoft Office, especially Excel.
Ability to work independently and as part of a team.
Ability to work in a fast-paced environment.
A quiet, secure, stable, HIPAA-compliant workstation is required.

Responsibilities

Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
Process payments and maintain up-to-date billing records
Maintain accurate billing records and files
Resolve claim edits by making appropriate updates in the system(s)
Collaborate with other departments to resolve billing and payment issues