Senior Hardware Product Manager

Kontakt.io • New York, NY

15h • Hybrid

About The Position

Inside health systems, where every second can matter, operations are still spread across dozens of disconnected tools and platforms. Kontakt.io is changing that. We combine proprietary hardware, AI-powered intelligence, and deep integrations with the technology health systems already have in place to build real-time understanding of what's happening across their operations. That intelligence becomes the execution layer care teams have been missing, helping them make smarter decisions and deliver better patient care. Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we’ve more than doubled our revenue and are rapidly scaling with a clear path toward $100M in annual recurring revenue. If you're excited to solve hard problems and help health systems deliver better care, we'd love to meet you! As Hardware Product Manager, you'll own the physical layer that makes everything else possible — beacons, badges, tags, gateways, and sensing devices. This is a hands-on role. You'll be in the factory, in the field, and in the weeds with engineering.

Requirements

• Have shipped hardware — real products, real factories, real NPI cycles.
• At least 5 years doing this, not adjacent to it.
• Know BLE well enough to have an opinion. Advertising intervals, RSSI behavior, multi-path in dense environments — you've debugged these problems, not just read about them.
• Have spent real time with Chinese manufacturers. You know what to watch for at EVT, how to push back without blowing up the relationship, and why you need to be on the factory floor in person.
• Can read a mechanical drawing and challenge an enclosure decision. You don't need to be a ME, but you need to know enough to ask the right questions.
• Obsess over field performance. Battery life, drop rates, deployment simplicity — you feel it personally when a device underperforms in the wild.
• Are happy to jump on a plane to Shenzhen or Kraków when it matters. This role requires presence, not just Zoom calls.
• Ship first, perfect later. You make decisions with incomplete information and own the outcome either way.

Nice To Haves

• You've worked on RTLS, UWB, or anything deployed in healthcare or another regulated environment.

Responsibilities

• Define what we build next — across beacons, tags, badges, and gateways. You'll set the priorities, write the specs, and make sure the team is always working on the right thing.
• Get into the weeds with engineering. EVT failures, antenna placement tradeoffs, battery drain edge cases — you're in those conversations, not above them.
• Own the China relationship. Fly to Shenzhen, walk the factory floor, push back on timelines, negotiate costs, and make sure what ships is actually what you designed.
• Be the connective tissue between hardware and software. Firmware capabilities, BLE advertising behavior, OTA rollouts — you make sure the physical and digital sides of the product don't drift apart.
• Translate what hospitals actually need into hardware that works in the wild — through walls, on moving equipment, in RF-noisy ICUs. Field performance is the only metric that matters.

Benefits

• Equity in a high-growth company scaling toward $400M+ ARR and backed by leading investors
• Full health, dental, and vision coverage
• a 401k
• paid time off
• paid parental leave
• all the tools you need to do your best work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed