Senior GTM Engineer – Web & AI

Hiya • Seattle, WA

2d • $133,500 - $194,000

About The Position

This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed. Hiya is making business calls more trusted, useful, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.

Requirements

• 5–8+ years in growth engineering, frontend engineering, or product-focused web development
• Strong React / Next.js (or similar modern frontend framework) experience
• Experience leading headless CMS implementations or migrations
• Hands-on experience with web analytics tools (Google Analytics 4, Amplitude, etc.)
• Experience implementing A/B testing and experimentation frameworks
• Strong understanding of technical SEO, GEO and AEO and performance optimization
• Experience integrating APIs and third-party systems into web platforms

Nice To Haves

• Experience in B2B SaaS or PLG environments
• Familiarity with CRM and marketing automation systems (HubSpot, Salesforce, Segment)
• Experience integrating AI APIs (OpenAI, Anthropic, etc.)
• Multi-channel support solutions - chatbots, AI Voice Agent, etc.
• Experience building multi-language and international web properties

Responsibilities

• Translate positioning and campaign strategy into compelling, high-converting web experiences
• Optimize the buyer journey across awareness, consideration, and conversion stages
• Own website KPIs including traffic growth, engagement, conversion rate, and pipeline contribution
• Develop hypotheses and testing roadmaps to improve performance of top pages
• Increase experimentation velocity across enterprise and PLG segments
• Lead migration from Webflow to a modern headless CMS (e.g., Contentful, Sanity, Storyblok)
• Architect a scalable React / Next.js-based frontend
• Build modular systems enabling rapid campaign and landing page deployment
• Maintain strong engineering standards while supporting marketing speed
• Establish performance, accessibility, and technical SEO best practices
• Integrate AI agents and LLM APIs to power dynamic content generation, personalized experiences, SEO & GEO optimization workflows, and scalable localization
• Automate content production and experimentation workflows
• Explore conversational and adaptive digital experience
• Own international website expansion across 20+ markets
• Design and scale multi-language, multi-region architecture
• Build localization workflows within the CMS
• Optimize regional SEO and performance
• Ensure global compliance and performance standards
• Architect and implement event tracking, data layers, and attribution frameworks
• Maintain hands-on ownership of tools such as: Google Analytics 4, Amplitude, Google Tag Manager
• Ensure clean data flow between website, CRM, marketing automation, and PLG systems
• Align web experimentation with paid, organic, lifecycle, and product initiatives
• Ensure best-in-class mobile and desktop experiences
• Maintain Core Web Vitals and performance benchmarks
• Champion UX, messaging clarity, and accessibility best practices

Benefits

• Equity Compensation: ownership aligned with your impact and the company's growth
• L&D budget to support your growth
• Internal mobility
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed