GTM AI Engineer (Automation & AI)

New Relic•Chicago, VA

13h•Remote

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a GTM AI Engineer, you will contribute to our "Revenue Velocity" engine. You won't just be managing tools; you will identify operational friction and help build the AI-powered infrastructure that allows our Sales (SLG), Expansion, and PLG teams to focus on high-value selling. You will help build and maintain the stack that converts product signals into automated sales actions.

Requirements

2+ years of experience in GTM systems, revenue operations, or sales architecture at a fast-moving company
Built or supported systems that power sales pipelines, post-sale processes, and customer lifecycle ops
Hands-on experience building basic automations using webhooks, APIs, or low-code platforms
Proven experience designing and executing marketing campaigns, personalized outreach, and lead nurturing strategies
Enjoyment of working closely both with technical and non-technical teams to turn operational problems into clean system design
Innate curiosity, a hands-on approach to experimentation, and strong analytical problem-solving skills
Deep familiarity with key platforms across the modern GTM ecosystem including Salesforce, Hubspot, Salesloft, Marketo, Clay
Proficiency in analytics and working with SQL to derive insights from data
Experience maintaining database integrity across sales and marketing platforms through data validation, deduplication, and list hygiene
A strong passion for applying AI to automate and enhance customer and sales workflows

Nice To Haves

Hands-on experience designing AI-native products — MCP server, agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop flows, or building user trust in AI-generated outputs
1+ years of experience with iPaaS tools including but not limited to Boomi, Workato, Zapier, Celigo, n8n, Gong
Experience with observability, incident response, or developer-facing infrastructure products

Responsibilities

Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows.
Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently.
Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay , Boomi, Claude and Gemini .
Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness.
Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag.
Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions.
Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale.
Turn high-level GTM goals into reliable, scalable workflows while balancing speed with quality.